Joslin Yates
Goodwill Industries Store & Donation Center
Hampton,VA
19
years of professional experience
Versatile technician with a strong background in diagnostic testing and team leadership. Recognized for developing training programs and optimizing processes, contributing to significant improvements in operational efficiency and employee performance.
Work History
Lead Technician
3 Years 2 Months- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new technicians on equipment handling and operational procedures.
- Streamlined workflow processes to enhance efficiency in inventory management and donation sorting.
- Coordinated scheduling for team members to optimize coverage during peak donation periods.
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Software Development & Research Intern
2 Years 4 Months- Developed software prototypes to support research initiatives and enhance product functionality.
- Collaborated with cross-functional teams to identify and resolve technical challenges in software development.
- Conducted code reviews to ensure adherence to best practices and improve overall code quality.
- Designed and implemented automated testing frameworks to increase efficiency in software validation processes.
- Analyzed user feedback to refine features and prioritize enhancements for software solutions.
Maintenance Technician
8 Years 1 Month- Conducted routine inspections to identify maintenance needs and ensure compliance with safety regulations.
- Performed repairs on HVAC systems, plumbing, and electrical components to maintain operational efficiency.
- Collaborated with team members to prioritize maintenance tasks and optimize workflow in facility operations.
- Developed preventive maintenance schedules to reduce equipment downtime and extend asset life cycle.
- Trained junior technicians on best practices for equipment operation and safety protocols to enhance team performance.
- Utilized computerized maintenance management systems (CMMS) for tracking work orders and inventory management effectively.
Vehicle Maintenance Technician
6 Years 8 Months- Conducted routine inspections and diagnostics on transit vehicles to ensure safety and performance standards.
- Performed preventive maintenance tasks, including oil changes and brake inspections, enhancing vehicle reliability.
- Collaborated with team members to diagnose mechanical issues, streamlining repair processes for efficiency.
- Mentored junior technicians in best practices for vehicle maintenance and troubleshooting techniques.
- Utilized specialized diagnostic tools and equipment to accurately assess vehicle performance issues and guide repairs.
- Maintained clean and safe working environments, adhering to OSHA guidelines throughout daily operations.
Education
Bachelor of Science - Maitenance Mechanic
- Honor Roll [Semester and Year]
- [Number] GPA 4.0
Skills
Testing and repair
Diagnostic testing
Safety compliance
Schematics interpretation
Mechanical troubleshooting
Blueprint reading
Mechanical aptitude
Product testing
Electrical systems
System testing
Timeline
Lead Technician
Goodwill Industries Store & Donation Center
02.2015 - 04.2018Read More
Software Development & Research Intern
Intel
01.2013 - 05.2015Read More
Maintenance Technician
Orange County Government
02.2005 - 03.2013Read More
Vehicle Maintenance Technician
Pierce Transit Public Transportation
06.1999 - 02.2006Read More
Tacoma Community College
Bachelor of Science from Maitenance Mechanic
Read More