Summary
Overview
Work History
Education
Skills
Timeline
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Joslyn Benoit

Sanford,ME

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

3
3
years of professional experience

Work History

Radiology Representative

MaineHealth
Portland, Maine
10.2023 - Current
  • Demonstrated exceptional service skills by going above and beyond to satisfy customers on phone and in person.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Assisted co-workers during busy periods or whenever needed in order to provide excellent customer service.
  • Greeted customers and responded to inquiries in a timely manner.
  • Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
  • Collaborated with colleagues in other departments to ensure that all customer needs were met effectively.
  • Participated in training sessions designed to improve overall job performance.
  • Answered questions and resolved concerns for customer support.

Lead Service Associate

Aldi
Newington, NH
08.2022 - 10.2023
  • Performed cashier duties when needed during peak times or shortages in personnel.
  • Operated register, handled cash and processed credit card transactions.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Participated in regular staff meetings to discuss ideas for promotions or special events.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Shared product knowledge to suggest merchandise and services to customers.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Engaged customers and trained sales associates using strong knowledge of products and promotions.
  • Cross-trained on different positions to best support team during peak periods.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Greeted customers and provided product information.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Identified customer needs by asking questions and advising on best solutions.

Manufacturing Trainee

Pratt And Whitney Measurement Systems Inc.
North Berwick, ME
07.2021 - 07.2022
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Calibrated machines to adhere to quality standards and maintain required productivity levels.
  • Used hand trucks and forklifts to unload, load and transport items.

Education

Some College (No Degree) - Cosmetology

SpaTech
Westbrook, ME

Skills

  • Customer Support
  • Telephone Reception
  • Records Management
  • Customer Relations

Timeline

Radiology Representative

MaineHealth
10.2023 - Current

Lead Service Associate

Aldi
08.2022 - 10.2023

Manufacturing Trainee

Pratt And Whitney Measurement Systems Inc.
07.2021 - 07.2022

Some College (No Degree) - Cosmetology

SpaTech

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Joslyn Benoit