Joslyn Pribble
Grand Prairie,US
Summary
Specializing in application solutions, excels in troubleshooting, system optimization, and enhancing user experience through innovative problem-solving. Demonstrates strong analytical skills and unwavering attention to detail. Efficient in managing complex software systems and integrating new technologies. Expert in utilizing advanced technical knowledge to deliver impactful results in the laboratory. Strong team building and talent management experience.
Overview
1
1
Certification
29
29
years of professional experience
Work History
LABORATORY AUTOMATION APPLICATIONS SPECIALIST
Becton Dickisin/Waters Advanced Diagnostics
Sparks, MD
05.2024 - Current
- Configured BD kiestra lab automation products to align with lab work processes.
- Trained end-users on operation and maintenance of lab automation products.
- Supported customers on-site and remotely during new system implementations and troubleshooting, enhancing user experience and system adoption.
- Led implementation of LIS connectivity, ensuring seamless integration.
- Provided second-level support for lab automation instruments throughout product lifecycle.
- Facilitated change management workshops to engage product end-users, fostering collaboration and readiness for new systems.
- Identified implementation risks and communicated insights to project managers, enabling proactive risk mitigation strategies.
- Collaborated with project team members to update implementation task statuses regularly.
FIELD APPLICATION SPECIALIST
Biomerieux
, US
04.2023 - 02.2024
- Conducted on-site trainings and demonstrations to educate customers on usage and troubleshooting of complex laboratory equipment, increasing user proficiency and enhancing customer satisfaction.
- Collaborated with cross-functional teams to provide technical support and guidance, facilitating effective implementation of new products and resolving equipment performance issues.
- Developed and executed customized experimental protocols, enabling customers to achieve accurate and reliable results while optimizing instrument settings for specific applications.
- Developed comprehensive user manuals and training materials, translating complex technical information into accessible instructions to improve overall user experience.
MICROBIOLOGY MANAGER
Methodist Health System
Dallas, US
04.2009 - 04.2023
- Spearheaded research projects investigating novel microbial strains and developing methodologies, advancing microbiology and supporting product development.
- Implemented and oversaw laboratory procedures, ensuring adherence to quality control standards and regulatory requirements, resulting in accurate and reliable microbiological testing results.
- Developed and executed laboratory training programs, equipping staff with skills to perform advanced microbiological techniques and enhance productivity.
- Led team of microbiologists, providing guidance and fostering collaboration to improve laboratory efficiency.
QUALITY ASSURANCE MANAGER
UT Southwestern Medical Center
Dallas, US
07.2006 - 04.2009
- Developed and executed testing procedures and protocols to ensure compliance with industry standards and regulations.
- Implemented and managed comprehensive quality control program, enhancing product reliability and consistency.
- Led cross-functional teams in identifying and resolving quality issues, achieving an increase in customer satisfaction.
- Conducted regular audits and inspections of manufacturing processes, identifying improvement areas and implementing corrective actions to increase production efficiency.
SUPERVISOR OF LABORATORY DISTRIBUTION
Bonfils Blood Center
Denver, US
12.2004 - 08.2006
- Directly supervise 8 employees in Colorado's Largest Community Blood Bank. Extensive knowledge of FDA, AABB and ISO regulations as well as lab based quality control programs.
- Managed blood bank inventory and oversaw all employment tasks including hiring, firing, payroll, mentoring, and coaching to ensure team effectiveness.
- Emphasized adherence to standard operating procedures while conducting statistical analysis of product inventory and company productivity.
- Denver, US
ASSISTANT TECHNICAL DIRECTOR
Laboratory Corporation of America (LabCorp)
Englewood, US
11.1997 - 09.2001
- Delivered technical assistance on test results to physicians, supporting informed clinical decisions.
- Reviewed and approved all account receivable from outside laboratories.
- Addressed client issues, improving overall satisfaction and strengthening client relationships.
- Analyzed quality assurance data for accuracy
- Developed new test codes and maintained computerized test database, ensuring accurate and efficient test processing.
- Managed pending test lists.
- Authorized outside test requests.
- Visited clients for technical in-services.
- Englewood, US
REGIONAL CUSTOMER SERVICE MANAGER
Laboratory Corporation of America (LabCorp)
Englewood, US
05.1999 - 12.2000
- Managed inside and outside customer service operations, leading Account Managers/Sales Force to drive sales growth.
- Resolved client issues across three states, enhancing customer satisfaction and retention.
- Managed 30 full time employees.
- Evaluated employee work performance.
- Provided continuing education to employees.
- Negotiated contracts.
- Formulated budgets.
- Reviewed and approved pricing of tests, ensuring competitive rates and alignment with market standards.
- Reviewed P & L for all key customers.
- Prepared presentations.
- Englewood, US
MICROBIOLOGY LABORATORY SUPERVISOR
Laboratory Corporation of America (LabCorp)
Englewood, US
06.1998 - 05.1999
- Supervised eight full time employees.
- Managed inventory and budget to ensure availability of essential laboratory supplies.
- Evaluated QA/QC reports and files to ensure compliance with regulatory standards.
- Coordinated all department inspections to uphold quality assurance and regulatory compliance.
- Performed microbiological testing.
- Wrote standard operating procedures.
- Analyzed turnaround time reports to enhance operational efficiency.
- Englewood, US
SENIOR MEDICAL TECHNOLOGIST
Laboratory Corporation of America (LabCorp)
Englewood, US
10.1997 - 06.1998
- Performed clinical testing in hematology, coagulation, urinalysis, chemistry, blood banking, and microbiology (bacteriology and parasitology) to ensure accurate diagnostics.
- Englewood, US
- Conducted complex laboratory tests to diagnose medical conditions.
- Operated advanced laboratory equipment and maintained quality control protocols.
- Analyzed test results and communicated findings to healthcare providers.
Education
BS - BIOLOGY AND ENGLISH WRITING
University of Colorado
BS - MEDICAL LABORATORY SCIENCES
University of Colorado Health Sciences Center
MASTER'S CERTIFICATE - SIX SIGMA WITH HEALTHCARE EMPHASIS
Villanova University
Skills
- Lab automation implementation
- Laboratory software proficiency
- Clinical laboratory expertise
- Expert troubleshooting
- Laboratory systems training
- Technical support
- Data management
- Incident management
- Laboratory equipment demonstrations
- Team leadership
- Clinical training support
- Problem-solving
Certification
- Inspector for the College of American Pathologists (CAP), Inspector #1083335, Over 800 inspections completed.
- American Society of Clinical Pathologists (ASCP), ID #205081, 09/01/97
- Certified Lean Six Sigma Master Black Belt, 07/01/17
Accomplishments
- Sigma Tau Delta - 1993
- Phi Beta Kappa - 1995
- North Texas Area Director for Southwestern Association of Clinical Microbiologists (SWACM) - 2010 to 2015
- President for Southwestern Association of Clinical Microbiologists (SWACM) - 2016-2017
- Texas State Director for SWACM beginning 2018 (three year term) through September 2023
- Former Board Member of Colorado Association for Continuing Medical Laboratory Education
Timeline
LABORATORY AUTOMATION APPLICATIONS SPECIALIST
Becton Dickisin/Waters Advanced Diagnostics
05.2024 - Current
FIELD APPLICATION SPECIALIST
Biomerieux
04.2023 - 02.2024
MICROBIOLOGY MANAGER
Methodist Health System
04.2009 - 04.2023
QUALITY ASSURANCE MANAGER
UT Southwestern Medical Center
07.2006 - 04.2009
SUPERVISOR OF LABORATORY DISTRIBUTION
Bonfils Blood Center
12.2004 - 08.2006
REGIONAL CUSTOMER SERVICE MANAGER
Laboratory Corporation of America (LabCorp)
05.1999 - 12.2000
MICROBIOLOGY LABORATORY SUPERVISOR
Laboratory Corporation of America (LabCorp)
06.1998 - 05.1999
ASSISTANT TECHNICAL DIRECTOR
Laboratory Corporation of America (LabCorp)
11.1997 - 09.2001
SENIOR MEDICAL TECHNOLOGIST
Laboratory Corporation of America (LabCorp)
10.1997 - 06.1998
BS - BIOLOGY AND ENGLISH WRITING
University of Colorado
BS - MEDICAL LABORATORY SCIENCES
University of Colorado Health Sciences Center
MASTER'S CERTIFICATE - SIX SIGMA WITH HEALTHCARE EMPHASIS
Villanova University