Joslynn Trevino
Cibolo
Summary
Proven customer service expert with a track record of exceeding expectations, adept in payment collection and showcasing exceptional attention to detail. Thrives in fast-paced environments, reliability.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Walmart
10.2024 - Current
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Redeemed coupons to discount purchases.
- Managed cash drawer and financial transactions to maintain accurate store accounts.
Cashier/Bagger Operator
HEB Grocery Store
11.2022 - 10.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped take out customers groceries to cars and unload.
- Restocked and organized merchandise in front lanes.
- Helped with checkout process for increased efficiency and reduced waiting times.
- Scanned over 25 items per min.
- Opened and closed store with store manager.
- Learned how to do returns and stock items back in the placed it belongs to.
- Always on time and willing to stay late to help out other team members.
Customer Service Cashier
Raising Canes
05.2021 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front.
- Handed Over meals to all customers/ and window.
- Help manger fill in spots in restaurant where needed.
- Open and closed store and make sure checklist here completed.
Education
High School Diploma -
Bryon P Steele
Cibolo, TX05-2022
Skills
- Customer service
- Payment collection
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Reliability and punctuality
Timeline
Customer Service Cashier
Walmart
10.2024 - Current
Cashier/Bagger Operator
HEB Grocery Store
11.2022 - 10.2024
Customer Service Cashier
Raising Canes
05.2021 - 10.2022
High School Diploma -
Bryon P Steele
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