Josneidy Kattner
Honolulu,HI
Summary
Reliable professional skilled in communication, customer service, and problem-solving. Adaptable and detail-oriented, proficient in managing multiple tasks while ensuring accuracy. Strong relationship-building abilities create welcoming experiences for customers and patients. Ready to contribute a strong work ethic and positive attitude to a dental office, front desk, or banking environment.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Team Lead
Comprehensive Logistics
Denton, TX
07.2025 - 07.2026
- Led a team of warehouse associates during the shift.
- Led daily operations for logistics team, ensuring efficient workflow and communication.
- Assigned daily tasks, ensuring timely completion and smooth workflow.
- Motivated team and provided coaching to enhance employee skills and performance.
- Trains new employees on safety procedures and work processes.
- Coordinated training programs for new staff, enhancing team knowledge and performance.
- Communicates with supervisors about production goals, staffing, and operational issues.
- Helps meet customer and production deadlines while maintaining quality standards.
- Resolved inventory issues, material shortages, and workflow delays to maintain operational efficiency.
- Managed inventory levels, overseeing stock accuracy and timely replenishment processes.
- Oversaw safety protocols, promoting a secure work environment for all employees.
Warehouse Forklift Operator
Comprehensive Logistics Inc.
Denton, Texas
01.2026 - 02.2026
- Operated forklifts to transport materials within the warehouse efficiently.
- Processed orders by picking products from shelves within the warehouse.
- Collaborated with team members to streamline loading and unloading processes.
- Coordinated with supervisors to prioritize tasks based on shipping schedules.
- Conducted regular inspections of equipment for safety compliance and functionality.
- Assisted in training new operators on equipment handling and safety procedures.
- Maintained accurate inventory records using warehouse management systems.
- Monitored stock levels and reported discrepancies to warehouse management promptly.
Cashier and Team Lead
Whataburger
Denton, TX
02.2024 - 07.2025
- Delivered exceptional customer service in high-demand environment, ensuring customer satisfaction.
- Executed cashier duties, tracked orders, and resolved issues efficiently.
- Processing cash, credit card, and mobile payments.
- Giving customers the correct change and receipts.
- Maintained accurate cash register through diligent counting and thorough record-keeping.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Taking customer orders at the front counter or drive-thru.
- Entering orders accurately into the register.
- Answering questions about the menu and making recommendations.
- Prepared beverages and packaged orders to ensure timely service.
- Keeping the front counter, dining area, and work station clean.
- Working with the kitchen team to ensure orders are complete and accurate.
- Handling customer concerns politely and professionally.
- Following food safety and company policies.
- Provided excellent customer service by addressing inquiries and resolving issues.
- Managed inventory levels by restocking supplies during shifts.
Warehouse Clerk
Groupe BMR INC
Boucherville, Canada
05.2023 - 02.2024
- Prepared customer orders by precisely selecting items based on specifications, contributing to timely delivery.
- Selected and organized products for shipment preparation, ensuring accurate order fulfillment.
- Operated hand-held scanners to locate and identify products efficiently.
- Executed warehouse operations while strictly following safety protocols to maintain a secure work environment.
- Loaded and unloaded products from pallets and shelves safely.
- Inventory handling and merchandise management.
Education
Diploma -
Premier High School
Fort Worth, Texas05-2031
Skills
Interpersonal communication Customer service excellence Organizational skills Record management Problem-solving skills Tech adaptability Team collaboration Professional integrity
- Interpersonal communication
- Record management
- Professional integrity
- Stock control
Languages
English
Professional
Spanish
Native/ Bilingual
French
Elementary
Timeline
Warehouse Forklift Operator
Comprehensive Logistics Inc.
01.2026 - 02.2026
Team Lead
Comprehensive Logistics
07.2025 - 07.2026
Cashier and Team Lead
Whataburger
02.2024 - 07.2025
Warehouse Clerk
Groupe BMR INC
05.2023 - 02.2024
Diploma -
Premier High School