Josney Faryj
Easton,US
Summary
Multicultural professional leveraging over 20 years of experience in global operations, supply chain management, and data analytics. Proficient in driving digital transformation, leading cross-functional teams, and optimizing business processes through strategic planning. Seeking a leadership role to utilize skills in data-driven decision-making, process optimization, and team leadership with a commitment to cross-cultural understanding. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
21
21
years of professional experience
4
4
Languages
Work History
Business Systems Analyst, Systems Support Analyst
Messer Industries, Linde Group, North
, Brazil
11.2019 - Current
- Largest privately held industrial gas business in the world
- Distribution and Logistics
- Pioneered enterprise-level business system implementations, resulting in $500K in cost savings
- Led and contributed to eight digital transformation projects between 2019 and 2022, acting as a product manager when needed
- Developed comprehensive system documentation, leading to a 70% reduction in end-user support inquiries
- Improved data accuracy by 37% and expedited project completion time by 35% by implementing business intelligence solutions
- Conducted adequate end-user support and training, resulting in a 63% decrease in support inquiries
- Acted as a subject matter expert on five of the top 20 projects in 2021, contributing to eight digital transformation projects
- Functioned in various temporary leadership roles, including Data Manager, Systems Engineer, Technical Project Manager, and, Working knowledge of SAP transactions and partnering in 2 Masterdata projects
Visitant Assistant Professor
Public University
08.2009 - 11.2019
- Leading global industrial gases and Engineering Company, Tutored over 150 undergraduate students in international business, international law, and supply chain & logistics courses
- Mentored students in final research papers and supervised and trained teaching assistants and instructors
- Engaged in faculty recruitment
Distribution Planning Manager
University of the State of Parana
03.2007 - 03.2009
- Refined business processes, boosting customer retention by 43%
- Promoted a collaborative environment, leading to the successful progression and promotion of all direct reports
- Applied data analytics and business intelligence tools to enhance operational efficiency by 27%
- Enhanced supply chain strategically, resulting in over a million in project improvement savings
- Coordinated with sales, remote teams, and other departments to align distribution planning with overall business objectives
- Served as a cross-functional leader on global projects impacting over 300 collaborators.
Business Process Improvement Manager
Emergent Cold LatAm, Intermodal Logistics
03.2002 - 03.2008
- Reporting to the CEO, implemented new systems, leading to an 18% increase in customer satisfaction ratings and enhanced profitability
- Actively supported customer service efforts, expanding the company's customer base
- Achieved cost savings exceeding $3M by implementing data-driven recommendations
- Assisted in the implementation of new budgeting, productivity, and customer service systems, contributing to an 18% increase in customer satisfaction ratings and an increase in profitability
- Coordinated resources and streamlined operations to meet critical business demands, increasing efficiency
- Contributed to the expansion of the company's customer base by supporting customer service efforts
- Gained experience and knowledge in various departments, including HR, procurement, quality, sales, and logistics, through cross-functional training and projects
- Received recognition for customer service efforts through national and international awards, including the Customer Service Excellence award
Education
Executive MBA (EMBA) -
POLIMI Graduate School of Management
Master of Science - Computer Science and Data Science
University of London, Wales Management School
Master - Production Engineering and Systems
Pontifical Catholic University of Parana
Bachelor of Business Administration - BBA - International Business
Parana State University (Unespar)
Skills
Project Managementundefined
Accomplishments
- Implemented optimization initiatives, yielding $16M in cost savings
- Boosted customer satisfaction by 36% by strategically aligning team activities with organizational goals
- Utilized Lean Six Sigma Black Belt certification to facilitate three crucial system transformations
- Spearheaded cross-functional teams comprising over 100 global members
- Received accolades from MSC Italy and Klabin Brazil for exceptional international performance
- Drove and contributed to several high-impact projects, resulting in significant savings and efficiency improvements across multiple geographies (full project list available upon request).
Timeline
Business Systems Analyst, Systems Support Analyst
Messer Industries, Linde Group, North
11.2019 - Current
Visitant Assistant Professor
Public University
08.2009 - 11.2019
Distribution Planning Manager
University of the State of Parana
03.2007 - 03.2009
Business Process Improvement Manager
Emergent Cold LatAm, Intermodal Logistics
03.2002 - 03.2008
Executive MBA (EMBA) -
POLIMI Graduate School of Management
Master of Science - Computer Science and Data Science
University of London, Wales Management School
Master - Production Engineering and Systems
Pontifical Catholic University of Parana
Bachelor of Business Administration - BBA - International Business
Parana State University (Unespar)
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