Josselyn Garza
South Houston,TX
Summary
Patient Care Technician with a strong foundation in cardiac care, contributing three years of experience in high-acuity settings. Proficient in emergency response and bilingual in Spanish, enhancing patient communication and care coordination. Certified in BLS, CPI and phlebotomy, committed to ensuring patient safety and comfort through meticulous monitoring and documentation.
Overview
4
4
years of professional experience
Work History
Patient Care Technician, Cardiac Medical/Surgical Telemetry Unit - Night Shift
HCA Clear Lake Hospital
02.2024 - Current
- Monitor 12-18 cardiac patients’ vital signs and telemetry data while coordinating with nursing staff to deliver comprehensive care and maintain detailed medical records
- Perform ECG monitoring, assist with patient mobility, and maintain strict infection control protocols while supporting post-surgical recovery
- Partner with healthcare team to provide timely patient assessments, medication assistance, and emergency response in high-acuity cardiac unit
- Ensure patient comfort and safety through regular rounds, prompt response to call lights, and accurate documentation of vital signs and intake/output
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Medical Assistant/Front Desk
The Doan And Vo Clinic
01.2022 - 01.2024
- Coordinated patient care operations while managing front desk duties, demonstrating strong multitasking abilities and exceptional interpersonal skills
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Associate's Degree in Business Admin -
San Jacinto Community College
10.2020
Skills
- Emergency Response
- Patient Advocacy
- Critical Thinking
- Patient Mobility Assistance
- Patient Assessment
- Medical Terminology
- ADL support
LANGUAGES
Spanish (Native).
Timeline
Patient Care Technician, Cardiac Medical/Surgical Telemetry Unit - Night Shift
HCA Clear Lake Hospital
02.2024 - Current
Medical Assistant/Front Desk
The Doan And Vo Clinic
01.2022 - 01.2024
Associate's Degree in Business Admin -
San Jacinto Community College
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