Josselyn Moto
Moto's Transportation
Sacramento,CA
1
Language
7
years of professional experience
Adaptable professional with a versatile background in customer-facing roles. Known for exceptional communication and problem-solving skills, consistently ensuring high customer satisfaction and operational smoothness.
Work History
Business Administrator
6 Years 8 Months- Streamlined administrative processes to enhance operational efficiency across departments.
- Managed scheduling and logistics for transportation operations, reducing delays and improving service reliability.
- Coordinated communication between drivers and clients to ensure timely updates and issue resolution.
- Developed training materials for new employees, facilitating quicker onboarding and adherence to company policies.
Host
5 Months- Greeted and seated guests promptly, enhancing overall dining experience.
- Managed reservation system efficiently, optimizing seating arrangements for maximum capacity.
- Coordinated with kitchen staff to ensure timely meal delivery during peak hours.
- Assisted in training new hosts on customer service protocols and restaurant policies.
- Handled guest inquiries and complaints professionally, maintaining high satisfaction levels.
Sales Associate
1 Year 2 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
- Greeted customers and helped with product questions, selections, and purchases.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout.
- Maintained organized merchandise displays to maximize product visibility and accessibility.
Education
No Degree - Criminal Justice
Skills
Administrative support
Call management
Time management
Customer service
Team collaboration
Exceptional communication
Written communication
Reliable and punctual
Flexible schedule
Languages
Spanish
Native or Bilingual
Timeline
Host
Station 16
04.2021 - 09.2021Read More
Business Administrator
Moto's Transportation
12.2019 - CurrentRead More
Sales Associate
Top Hair Plus
12.2019 - 02.2021Read More
Sacramento City College
No Degree from Criminal Justice
Read More