JOSSELYN B ACOSTA
Laveen,AZ
Summary
With a compassionate approach and strong problem-solving skills, I enhanced patient care at Dulce LLC by developing personalized care plans. Achieved a 20% reduction in daily burdens for families through effective communication and collaboration. Proven ability to adapt quickly and maintain confidentiality, ensuring compliance and quality in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Home Care Provider
Dulce LLC
Phoenix
02.2025 - Current
- Assisted in scheduling appointments and managing provider calendars efficiently.
- Maintained organized patient records, ensuring accuracy and confidentiality compliance.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Assisted clients with daily living activities, enhancing overall quality of life.
- Developed personalized care plans, addressing individual needs and preferences.
- Collaborated with family members to ensure effective communication and support.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Sales Dealer
Carnova LLC
Phoenix
10.2023 - 02.2025
- Executed sales strategies to achieve monthly targets and increase revenue streams.
- Developed and maintained strong relationships with clients to enhance customer satisfaction.
- Analyzed market trends to identify potential sales opportunities and competitive advantages.
Federal Migration Agent
Instituto Nacional De Migración
Hermosillo, Sonora México
04.2021 - 07.2023
- Processed immigration applications efficiently, ensuring compliance with regulations and guidelines.
- Collaborated with governmental agencies to facilitate information exchange and streamline procedures.
- Maintained accurate records of all case files, enhancing data integrity and retrieval efficiency.
- Reviewed case decisions to ensure fairness and adherence to legal standards before final approval.
- Implemented process improvements that reduced application processing times while maintaining quality standards.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
Bachelor of Science -
Universidad De Sonora
Hermosillo, Sonora México05.2021
Skills
- Compassionate caregiving
- Patient care
- Emotional support
- Progress documentation
- Care plan management
- Respite care
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Home Care Provider
Dulce LLC
02.2025 - Current
Sales Dealer
Carnova LLC
10.2023 - 02.2025
Federal Migration Agent
Instituto Nacional De Migración
04.2021 - 07.2023
Bachelor of Science -
Universidad De Sonora