Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Interests
Timeline
Generic

Josselynn Smith

Comanche

Summary

Dynamic Patient Representative with extensive experience at Duncan Regional Hospital, excelling in insurance verification and billing. Strong ability to mail out claims to insurances in a accurate and timely manner. Skilled in maintaining HIPAA compliance while efficiently resolving billing discrepancies, demonstrating strong attention to detail and effective communication skills.

Overview

3
3
years of professional experience

Work History

Patient Representative/Biller

Duncan Regional Hospital (CBO)
12.2024 - Current
  • Made claims to send to insurance to pay patients medical bills.
  • Maintained accurate client records, ensuring proper billing and payment tracking.
  • Used data entry skills to accurately document and input statements.
  • Call insurances when payment hasn't happened in a timely manner to see why they haven't payed yet.
  • Contributed to a positive workplace culture by actively participating in team meetings and professional development opportunities.
  • Maintained strict confidentiality of sensitive information in compliance with HIPAA regulations and company policy.
  • Executed billing tasks and recorded information in company databases.
  • Conducted regular audits of billing records, identifying issues and implementing corrective actions.
  • Followed up with appropriate parties to obtain prompt payments.

Grocery Bagger

Delbert's Supermarket
09.2022 - 12.2024
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Ensured proper handling of fragile items to minimize breakages and complaints.
  • Greeted guests entering and exiting store to foster customer satisfaction.
  • Assisted with maintaining clean and organized store appearance.
  • Supported store management in restocking shelves during slow periods, ensuring product availability for customers.
  • Collaborated with fellow employees to maintain a well-organized work environment for optimal productivity.

Education

Associates - Business: Administrative Assistant

Red River Technology Center
Duncan, OK
12-2024

High School Diploma -

Comanche High School
Comanche, OK
05-2024

Skills

  • Customer service

  • Privacy and confidentiality

  • Data Entry

  • Organization Skills

  • Recordkeeping

  • HIPAA compliance

  • Verbal and written communication

  • Flexible schedule

  • Medical billing

  • Time management

  • Attention to detail

  • Punctual and hardworking

  • Multitasking Abilities

  • Detail-oriented

  • Documenting and recording information

Accomplishments

  • Received Certificate of Competency by completing test at Red River's testing center with accuracy and efficiency.

Languages

English
Native or Bilingual

Interests

  • Fashion and Style
  • Avid Reader
  • Video Gaming
  • Astrology
  • I like trying new recipes and food trends
  • Music
  • Photography

Timeline

Patient Representative/Biller

Duncan Regional Hospital (CBO)
12.2024 - Current

Grocery Bagger

Delbert's Supermarket
09.2022 - 12.2024

Associates - Business: Administrative Assistant

Red River Technology Center

High School Diploma -

Comanche High School

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Josselynn Smith