Jossemiguel Monzon
Hialeah,FL
Summary
Adept at ensuring operational excellence and safety, my tenure at K1 Speed honed my problem-solving abilities and team coordination. By implementing innovative training programs at Krispy Kreme, I boosted staff retention and performance, showcasing my multitasking prowess and critical thinking. My approach consistently enhances customer satisfaction and team efficiency.
Overview
2
2
years of professional experience
Work History
Track Operator
K1 Speed
12.2023 - 06.2024
- Conducted thorough pre-operation checks on all equipment, maintaining optimal performance levels throughout shifts.
- Ensured timely departures and arrivals by closely monitoring Kart movements and adjusting schedules as needed.
- Supported team members during peak times or absences, ensuring seamless coverage of track operator responsibilities.
Doughnut Specialist
Krispy Kreme
08.2022 - 04.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Crew Member
Chipotle
03.2022 - 08.2022
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
Imater Middle Highschool
Hialeah, FL06.2023
Skills
- Safety regulations compliance
- Problem-solving abilities
- Multitasking
- Reliability
- Critical Thinking
- Heavy Lifting
- Team Coordination
- Safety Protocols
- Reporting skills
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Track Operator
K1 Speed
12.2023 - 06.2024
Doughnut Specialist
Krispy Kreme
08.2022 - 04.2023
Crew Member
Chipotle
03.2022 - 08.2022
High School Diploma -
Imater Middle Highschool
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