Jossie Woeppel
Hot Springs,AR
Summary
For over a decade, forward-thinking Manager with comprehensive experience implementing new processes and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects. Successful in fast-paced, deadline-driven environments to manage goals and team development.
Overview
20
20
years of professional experience
Work History
Appointment Manager
Windows USA
Hot Springs , AR
04.2010 - 12.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
- Implemented schedules and work loads to maintain weekly and monthly goals.
- Researched customer data for billing and financial information.
Radiologic Technologist
Chi St. Vincent Hospital
Hot Springs , AR
08.2003 - 05.2006
- Communicated with Radiologists and recorded all patient data.
- Created and updated patient files.
- Provided patient information for insurance and medical billing.
- Dictated patient and Doctor schedules
- Maintained a safe environment by adhering to radiation safety protocols and guidelines.
- Collaborated with multidisciplinary team members such as nurses and physicians to provide excellent patient care services.
- Developed films manually or via automated processing systems according to departmental standards.
- Documented examination results accurately in patient records for future reference by healthcare providers.
- Ensured that all documents related to patients' medical history were maintained properly according to HIPAA regulations.
Education
Associate of Science -
National Park College
Hot Springs, ARSkills
- Staff Development
- Policy Implementation
- Strategic Planning
- Performance Management
- Business Administration
- Staff Training and Development
- Customer Relationship Management (CRM)
- Complex Problem-Solving
Timeline
Appointment Manager
Windows USA
04.2010 - 12.2023
Radiologic Technologist
Chi St. Vincent Hospital
08.2003 - 05.2006
Associate of Science -
National Park College