Jostin Jeong
New York,NY
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Wendy's
3183 Atlantic Ave, Brooklyn, NY 11208
07.2025 - Current
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, maintaining food safety standards and quality control.
- Collaborated with team members to streamline service processes during peak hours, enhancing operational efficiency.
- Handled cash transactions accurately, ensuring proper register balancing and adherence to company policies.
- Maintained cleanliness and organization of dining area, contributing to a positive customer experience.
- Adapted quickly to changing tasks during busy shifts, demonstrating flexibility and commitment to team goals.
- Engaged with customers proactively, addressing inquiries and resolving issues to enhance overall dining experience.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Intern
Keller Williams
Ozone Park, NY
03.2024 - 08.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Sorted and organized files, spreadsheets, and reports.
Video Producer Intern
Educational Video Center
New York, NY
11.2023 - 01.2024
- Collaborated with a team to develop creative ideas for a documentary production.
- Film and make interviews.
- Edit using tools such as Adobe Premiere.
Intern
Walgreens
Jamaica, NY
05.2023 - 11.2023
- Interacted with customers by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure.
Education
Bachelor of Arts - Economics
Hunter College
New York, NY01-2029
Diploma - High School
Queens Satellite High School For Opportunity
Jamaica, NY07-2024
Skills
- Teamwork and Collaboration
- Supply Restocking
- Quick Learner
- Multitasking and Organization
- Interpersonal and Social Skills
- Professionalism and Etiquette
- Customer service
- Cash handling
- Cleaning
Timeline
Crew Member
Wendy's
07.2025 - Current
Intern
Keller Williams
03.2024 - 08.2024
Video Producer Intern
Educational Video Center
11.2023 - 01.2024
Intern
Walgreens
05.2023 - 11.2023
Diploma - High School
Queens Satellite High School For Opportunity
Bachelor of Arts - Economics
Hunter College