Josué Balbuena
Allentown,PA
Summary
I consider myself a responsible, efficient man with a desire to improve. With enthusiasm to learn and put my knowledge into practice, with the purpose of the growth of the company and staff.
Personable and reliable with strong work ethic, well-suited for fast-paced environments. Understanding of warehouse safety protocols and physical stamina, coupled with ability to operate basic unloading equipment. Committed to ensuring efficient unloading processes to maintain smooth warehouse operations.
Professional laborer with solid experience in unloading and warehouse operations. Skilled in safely and efficiently handling heavy loads, maintaining organized workspaces, and adhering to safety protocols. Strong focus on teamwork and reliability, adaptable to changing needs and consistently achieving results. Known for physical stamina, problem-solving abilities, and attention to detail.
Overview
3
3
years of professional experience
Work History
Unloader
U Line
Alburtis, PA
12.2024 - 01.2025
- Assisted other team members in navigating large loads.
- Unloaded packages with care and placed in proper staging area.
- Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
- Loaded packages onto pallets and into staging areas as directed.
- Used barcode scanners and other technology to track and document cargo information.
- Demonstrated flexibility and adaptability by adjusting seamlessly to sudden changes in shipment schedules or warehouse priorities.
- Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
Team Leader
Bazzini
Bath, PA
07.2024 - 12.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
Packer
Zara Warehouse
Easton, Pennsylvania
10.2024 - 12.2024
- Product sorting
- Efficient packing
- Assembled customer orders from stock and packed items in boxes
- Sealed containers or materials using glues, fasteners and tape
- Inspected items for damage or defects prior to packing to ensure quality control
- Assembled cartons, crates, and containers to prepare for shipping
Forklift Operator
Trader Joe's
Nazareth, Pennsylvania
03.2024 - 07.2024
- Unloaded incoming items from trucks and rail cars and transported materials to staging area
- Unloaded delivery trucks with product by hand or utilizing lift-gate truck when needed
- Kept record of daily activities such as number of items moved or handled throughout the day
- Packaged, labeled and tagged goods before transfer
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Customer Service
Teleperformance
Santo Domingo, RD
01.2022 - 02.2023
- Developed training materials for customer service representatives
- Developed and implemented customer service standards to ensure quality customer service
- Provided customer service assistance when needed
- Coordinated customer service initiatives and staff training
- Provided customer service support to existing clients
Education
High School Diploma -
San Antonio De Padua
Santo Domingo, RD09.2019
Skills
- Labeling
- Pallet wrapping
- Packing equipment
- Pallet jack operation
- Efficient work pace
- Equipment operation
- Safety protocols
- Forklift operation
- Warehouse safety protocols
- Certified forklift operator
- Truck loading and unloading
- Shipping and receiving
- Job planning
- Work Planning and Prioritization
- Forklift operator certification
- Wrapping and boxing
- Labeling and boxing
- Forklift operations
- Damage prevention
- Loading and unloading
- Team player
- Warehouse safety
- Teamwork and collaboration
- Safe driver
- Punctual and reliable
- Warehouse support
Ssn
026-35-2763
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Unloader
U Line
12.2024 - 01.2025
Packer
Zara Warehouse
10.2024 - 12.2024
Team Leader
Bazzini
07.2024 - 12.2024
Forklift Operator
Trader Joe's
03.2024 - 07.2024
Customer Service
Teleperformance
01.2022 - 02.2023
High School Diploma -
San Antonio De Padua