Josue Avalos
Las Vegas,NV
Summary
Proven ability to thrive in high-pressure environments, demonstrated at Urth Caffe by enhancing customer satisfaction through efficient order delivery and maintaining clean dining areas. Skilled in heavy lifting and training peers, contributing to a productive and welcoming atmosphere. Achieved significant improvements in service speed and accuracy, directly impacting! guest experience.
Overview
3
3
years of professional experience
Work History
Food Runner
Urth Caffe
Las Vegas, NV
06.2023 - 08.2024
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Busser
IHOP
Las Vegas, NV
01.2022 - 04.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Education
Ed W. Clark High School
Las Vegas, NV01.2022
Skills
Training and mentoring
Heavy lifting
Order delivery practices
Cleaning and sanitizing
Table clearing
Timely food delivery
Guest seating
Timeline
Food Runner
Urth Caffe
06.2023 - 08.2024
Busser
IHOP
01.2022 - 04.2023
Ed W. Clark High School