L Daniel Bustos Osorio
Brooklyn,NY
Summary
Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments. :& that’s me Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
4
4
years of professional experience
Work History
Food Runner
The Wayward
Philadelphia, PA
01.2024 - 06.2024
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Restocked food supplies in kitchen and organized storage areas.
- Organized and replenished supplies at food stations to optimize team performance.
- Kept detailed knowledge of and followed all food safety guidelines.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
- Provided exceptional customer service by attentively listening to guests'' concerns and addressing them accordingly.
Food Runner
Buds And Marilyn’s
Philadelphia, PA
02.2022 - 03.2023
- Cleared tables immediately after guests left in preparation for next party.
- Restocked food supplies in kitchen and organized storage areas.
- Organized and replenished supplies at food stations to optimize team performance.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
- Cleaned and sanitized food preparation and serving areas.
Housekeeping Room Attendant
Four Seasons Hotels And Resorts
Philadelphia, PA
07.2020 - 01.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Assisted colleagues during peak periods or staff shortages, promoting teamwork within the department.
- Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets, and upholstered furniture.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Participated in regular inspections, continuously improving the overall cleanliness of assigned areas.
- Consistently met or exceeded room inspection scores by diligently following established guidelines for cleanliness and presentation.
- Maintained inventory levels of linens, supplies, and amenities, ensuring uninterrupted service for guests.
Education
English -
Community College
Philadelphia Liberal Arts -
Community College
Philadelphia, PASkills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Strong teamwork
- Customer Service
- Effective Multitasking
- Sense of urgency
- Flexible Schedule
- Bussing Tables
- Restaurant Etiquette
- Cleaning and sanitizing
- Safe Food Handling
- Hospitality service expertise
- Supply Restocking
- Menu Memorization
- Heavy Lifting
- Fine Dining
- Table Bussing
- Language Fluency
- Food Preparation
- Food presentation
- Order Verification
- Kitchen Communication
- Kitchen Support
- Issue Resolution
- Valid Driver's License
- Foodservice
- Food Delivery
- Training and mentoring
- Food Running
- Cleaning
- Team Leadership
- Computer Skills
- Employee Training
- Table clearing
- Kitchen Operations
- Wait Staff Support
- Table setup
- Food Processing
- Service Bar Restocking
- Menu Recommendations
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Food Runner
The Wayward
01.2024 - 06.2024
Food Runner
Buds And Marilyn’s
02.2022 - 03.2023
Housekeeping Room Attendant
Four Seasons Hotels And Resorts
07.2020 - 01.2022
English -
Community College
Liberal Arts -
Community College