JOSUE CASTILLO

Los Angeles,CA

Summary

Sports Marketing student with 9+ years of leadership experience in fast-paced, high-volume environments. Strong communicator skilled in fan engagement, digital content support, team collaboration, and problem-solving under pressure. Experienced in social media trends, customer-facing operations, and coordinating day-to-day programming needs. Passionate about bringing proactive, creative energy to digital marketing, promotions, and game-day operations for a professional sports team.

Overview

years of professional experience

Work History

Team Leader / Fresh Operations Assistant

Target

Hawthorne, CA

01.2017 - Current

Led daily team communication, goal-setting, and workflow coordination across multiple departments, ensuring operational efficiency during peak hours.
Supported promotional setup and merchandising layouts to increase customer engagement—mirroring fan-facing activation and event preparation.
Trained and coached new team members, strengthening communication, service quality, and department productivity.
Collaborated with leadership and external vendors, demonstrating strong relationship management and cross-functional communication.
Adapted quickly to changing priorities in a high-pressure environment while maintaining excellent customer experience.

Cargo Agent

Mercury Air Group

Los Angeles, CA

01.2021 - 01.2022

Managed documentation, inventory logs, and cargo verification with accuracy and attention to detail.
Coordinated with team members under strict deadlines to support smooth, time-sensitive operations.
Resolved missing-item issues proactively by tracing shipments and communicating effectively with internal teams.

Education

B.S. - Sports Marketing & Media

Full Sail University

Winter Park, FL

12.2025

Skills

Marketing & Digital: Social Media Understanding (TikTok, IG, X, YouTube), Digital Content Creation (Canva, CapCut), Copywriting & Messaging, Promotional Support, Email/Website Content Familiarity
Operations: Event Support, Fast-Paced Coordination, Cross-Functional Collaboration, Time Management
Professional: Leadership, Customer Engagement, Problem-Solving, Bilingual Communication (English/Spanish)
Teamwork and collaboration

Problem-solving
Attention to detail
Team motivation

Languages

Spanish

Full Professional

Timeline