Josue De Los Santos
Astoria,NY
Summary
My name is Josue De Los Santos , and I have experience in the restaurant industry, having worked as a busser at Tin Building by Jean-Georges for 1 year. In this role, I was responsible for various essential tasks to ensure a quality customer experience. My responsibilities included preparing and serving different types of coffee, delivering food to tables when there was no food runner, and briefly explaining the food to customers. I also delivered drinks from the bar to tables and, when welcoming new customers, I was responsible for asking their water preferences and setting up the system to ensure their glasses were kept full throughout the meal.
I was also responsible for cleaning and trimming tables for new customers, polishing glasses and utensils, and keeping them organized in their proper place. My focus was always on maintaining constant and effective communication with my colleagues to ensure an efficient and enjoyable workday.
Overview
3
3
years of professional experience
Work History
Busser
Naxos Brooklyn
Brooklyn, NY
12.2025 - Current
- Ensured cleanliness and organization of dining areas to enhance guest experience.
- Collaborated with kitchen staff to facilitate timely food service during peak hours.
- Assisted servers by promptly clearing and resetting tables for incoming guests.
- Managed inventory of tableware and utensils, ensuring adequate supply for operations.
- Reset and cleaned tables quickly to prepare for new customers.
Busser
Dumbo House
55 Water St, Brooklyn, NY 11201
05.2025 - 10.2025
- Cleaned and organized dining areas to enhance guest experience and maintain high standards of cleanliness.
- Assisted servers by efficiently refreshing table settings and ensuring timely service during peak hours.
- Collaborated with kitchen staff to expedite food delivery, contributing to smooth restaurant operations.
- Monitored inventory levels of utensils and supplies, reporting shortages to ensure uninterrupted service flow.
- In this role, I performed tasks similar to those in my previous positions. However, the key difference was that I worked in a variety of settings — including the pool, the club, a house kitchen, and the Persian restaurant Berenjak. This required me to quickly adapt to different environments and the unique pace of each workplace.
- I also improved my existing skills and learned new ones by working alongside and learning from my colleagues.
Food Runner
Tin building by Jean-George’s
Manhattan, New York
08.2024 - 01.2025
- Provided assistance with clearing plates from tables after meals were completed.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Replenished water glasses, bread baskets, condiments and other necessities during meal service.
- Checked all dishes before delivering them to ensure quality standards were met.
- Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured that all orders were correct before leaving the kitchen area.
Server Assistant
Tin building by Jean-Georges
Manhattan, New York
03.2024 - 01.2025
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Prepared coffee and tea according to customers' orders using proper brewing techniques.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Carried food orders to specific restaurant tables and served guests.
- Cleared dishes after courses for prompt table maintenance.
- Ensured that each table was properly set before seating guests.
- Replenished napkins, condiments, silverware and glassware as needed.
- Provided quick and efficient clearing of tables between courses.
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
Internship Student
Jessica Ramos NY state senator
Queens , New York
02.2023 - 05.2023
- Assisted in the organization of events such as conferences, seminars, and workshops.
- Worked with teams to support goals and build experience.
- Answered customer inquiries via telephone and email in a timely manner.
- Followed up with customers on outstanding requests or orders placed over the phone.
- Utilized existing software applications to manage schedules, track progress, and maintain records of client interactions.
- Answered customer inquiries regarding appointment setting procedures.
Education
High School Diploma -
Flushing International High School
Queens, NY6 2024
Skills
- Teamwork
- Attention to detail
- Working under pressure
- Effective problem solving
- Server support
- Cleaning and sanitizing
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Busser
Naxos Brooklyn
12.2025 - Current
Busser
Dumbo House
05.2025 - 10.2025
Food Runner
Tin building by Jean-George’s
08.2024 - 01.2025
Server Assistant
Tin building by Jean-Georges
03.2024 - 01.2025
Internship Student
Jessica Ramos NY state senator
02.2023 - 05.2023
High School Diploma -
Flushing International High School