Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
BusinessAnalyst
Josue Jimenez

Josue Jimenez

San Jose, Escazu,Costa Rica

Summary

Experienced Web Content Manager with over 10 years of experience in shared services. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Web Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of industry standards and training in project management. Motivated to learn, grow and excel in multilevel positions.

Dedicated technology professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Projects Leader - Web Content Management - Remote

L.L. Bean
San Jose, Costa Rica
05.2021 - Current
  • Managed content distribution to online channels and social media platforms.
  • Collaborated with marketing and design teams to develop and plan site content, layout and style.
  • Used content management system to analyze user engagement and website traffic metrics.
  • Maintained content marketing calendar to schedule creation and delivery deadlines.
  • Utilized analytics and site metrics to determine areas of improvement.
  • Approved, reviewed and edited content flowing to website, approving over 2000 pieces of content per year.
  • Directed content of website by gathering information and integrating data from other departments.
  • Led team of 3 Web Content Coordinators to oversee results of job performance.
  • Delegated and tracked each staff member's assignments and deadlines.

Senior Web Content Coordinator - Remote

L.L. Bean
San Jose, Costa Rica
07.2018 - 05.2021
  • Managed content distribution to online channels and social media platforms.
  • Collaborated with marketing and design teams to develop and plan site content, layout and style.
  • Used content management system to analyze user engagement and website traffic metrics.
  • Maintained content marketing calendar to schedule creation and delivery deadlines.
  • Utilized analytics and site metrics to determine areas of improvement.
  • Directed content of website by gathering information and integrating data from other departments.
  • Streamlined functions by developing and implementing processes and task management ticket systems.
  • Proofread, edited, and evaluated final copy to verify content aligned with established guidelines.
  • Delegated and tracked each staff member's assignments and deadlines.

Web Content Coordinator -Remote

L.L. Bean
San Jose, Costa Rica
04.2014 - 06.2018
  • Managed content distribution to online channels and social media platforms.
  • Collaborated with marketing and design teams to develop and plan site content, layout and style.
  • Used content management system to analyze user engagement and website traffic metrics.
  • Maintained content marketing calendar to schedule creation and delivery deadlines.

Retail Planner Specialist - Remote

L.L. Bean
San Jose, Costa Rica
05.2013 - 04.2014
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
  • Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Inventory Specialist

L.L. Bean
San Jose, Costa Rica
04.2011 - 05.2013
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Recorded adjustments, pallet audits and tracked discrepancies.
  • Utilized SAP to prepare and maintain records and reports of inventories, price lists, shortages, shipments and expenditures.

Education

Masters - Business Administration

Universidad Latinoamericana De Ciencia Y Tecnologí
Costa Rica
01.2021

Associate Of Technology - Webmaster And Web Management

ULACIT
Costa Rica
12.2016

Bachelor - Industrial Engineering

Universidad Fidelitas
Costa Rica
12.2013

Skills

  • Communications Strategies
  • Publication Content Planning
  • Proof Review and Approval
  • Content and Style Updating
  • Content Editing
  • Production Management
  • Problem Identification
  • Digital Content Platforms
  • Publication Production Oversight
  • Editing Team Supervision
  • Understanding of Content
  • Continuous Improvement Process
  • Digital Media Strategy
  • Date and Statistics Verification
  • User Experience
  • Web Applications
  • Microsoft Excel
  • Adobe Photoshop
  • Training Junior Team Members
  • Website Updates
  • Microsoft Project
  • Site Layout
  • Quality Control Standards
  • Microsoft Visio
  • JIRA and Confluence
  • MS Office
  • Decision-Making
  • Teambuilding
  • Figma (Design Software)
  • Flexible and Adaptable
  • Planning and Coordination

Certification

  • SQL Training - 2020
  • Mental Health for Leaders Training - 2021
  • Web Development - 2016
  • VBA Development Training - 2022
  • Power BI Training - 2022
  • Android App Developer Training - 2018

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
German
Professional Working
Italian
Professional Working

Timeline

Projects Leader - Web Content Management - Remote

L.L. Bean
05.2021 - Current

Senior Web Content Coordinator - Remote

L.L. Bean
07.2018 - 05.2021

Web Content Coordinator -Remote

L.L. Bean
04.2014 - 06.2018

Retail Planner Specialist - Remote

L.L. Bean
05.2013 - 04.2014

Inventory Specialist

L.L. Bean
04.2011 - 05.2013

Masters - Business Administration

Universidad Latinoamericana De Ciencia Y Tecnologí

Associate Of Technology - Webmaster And Web Management

ULACIT

Bachelor - Industrial Engineering

Universidad Fidelitas

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