Josue Mercado
Kissimmee,FL
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
3
3
years of professional experience
Work History
Front Desk Associate/Crew Member
Wendy's
01.2020 - 08.2022
- Maintained cleanliness and organization of front desk area.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
High School Diploma -
Integrity Tabernacle Christian Academy
Kissimmee, FL06.2023
Languages
Spanish
Full Professional
Timeline
Front Desk Associate/Crew Member
Wendy's
01.2020 - 08.2022
High School Diploma -
Integrity Tabernacle Christian Academy
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