Josue Pineda
Anaheim,CA
Summary
Hospitality professional with expertise in event coordination and catering management. Bilingual in English and Spanish, committed to enhancing guest experiences through exceptional service and effective communication. Proven track record of successful event execution and client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Banquet Server
Jay's Catering
09.2022 - 01.2023
- coordinated event setup and breakdown to ensure seamless operations
- Monitored guest satisfaction levels throughout event, ensuring timely and courteous service
- Addressed guest inquiries while delivering exceptional customer service
- improved customer service quality for guests and team through attentive support
- verified venue compliance with setup requirements to maintain service standards
Banquet Server, Banquet Captain
Orange Hill Restaurant
11.2021 - 04.2022
- ensured high-quality guest service while guiding team to successful banquets
- secured venue satisfaction by exceeding attendee and team expectations
- Provided three-course meal service paired with wine to enhance dining experience
- Optimized table resetting and clearing process for following courses or events efficiently
Scheduling Coordinator, Cost Controller, Inventory Management, Catering Supervisor
Knott's Berry Farm
06.2017 - 07.2021
- Streamlined leadership team assistance by designing and executing employee schedules and ensuring timely updates on timecards, enhancing staff and client satisfaction.
- Developed standard operating procedures that improved departmental efficiency.
- Compiled and presented reports with recommendations for optimizing internal and external products.
- Documented thorough accounts of operations, improved vendor interactions, and achieved cost savings
Education
High School Diploma -
Katella High School
Anaheim, CA05-2017
Some College (No Degree) - Culinary And Business
Orange Coast College
Costa Mesa, CASkills
- Event coordination
- Catering management
- Budget management
- Inventory control
- Effective communication
- Customer engagement
- Team Management
- Problem solving
- English and Spanish fluency
Certification
American Safety Council Certified Food Handler Card
Timeline
Banquet Server
Jay's Catering
09.2022 - 01.2023
Banquet Server, Banquet Captain
Orange Hill Restaurant
11.2021 - 04.2022
Scheduling Coordinator, Cost Controller, Inventory Management, Catering Supervisor
Knott's Berry Farm
06.2017 - 07.2021
High School Diploma -
Katella High School
Some College (No Degree) - Culinary And Business
Orange Coast College