Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Josue Rivera

North Lauderdale,FL

Summary

Skilled Labor Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record. Reliable and experienced worker with proven success in completing construction projects on time and within budget. Knowledgeable in following instructions and safety protocols.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Construction Worker

JOR Carpentry
06.2018 - Current
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Operated power equipment to move materials and promote job efficiency.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Worked with contractors and other tradespeople to meet project specifications and deadlines.
  • Followed blueprints and diagrams to complete projects according to specifications.
  • Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.

Service Technician

Makita USA
10.2021 - 05.2023
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Maintained accurate records of service calls and customer interactions for training and accountability purposes.
  • Provided technical support and maintenance services for range of computer hardware and software.

Customer Service Cashier

Home Depot
01.2019 - 10.2021
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Lifted up to 80 pounds at once and used forklift to move heavier loads.
  • Used POS system to enter orders, process payments and issue receipts.

Education

High School Diploma -

Deerfield Beach High School
Deerfield Beach, FL
05.2020

Skills

  • Customer Preferences
  • Residential Understanding
  • Training Junior Team Members
  • Measurement and Calculation Accuracy
  • Troubleshooting Techniques
  • Equipment Operation
  • Physical Strength and Stamina
  • OSHA Requirements

Certification

  • Forklift Driver License - SRS Construction
  • Scissor Lift License- SRS Construction
  • 10 Hours OSHA - SRS Construction
  • CPR Certified - SRS Construction
  • Rigging Certified - SRS Construction

Languages

Spanish
Full Professional

Timeline

Service Technician

Makita USA
10.2021 - 05.2023

Customer Service Cashier

Home Depot
01.2019 - 10.2021

Construction Worker

JOR Carpentry
06.2018 - Current

High School Diploma -

Deerfield Beach High School

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Josue Rivera