Dedicated dispatcher with strong attention to detail and time management skills. Experienced in optimizing delivery routes and maintaining accurate records to support seamless logistics operations and enhance customer satisfaction.
Overview
2
2
years of professional experience
Work History
Dispatcher
Iron Horse Freightline inc
Houston, Tx
08.2023 - 01.2026
Coordinated freight schedules to optimize delivery routes and minimize delays.
Communicated with drivers to ensure timely pick-ups and drop-offs.
Monitored shipment progress using tracking software for real-time updates.
Resolved customer inquiries regarding shipment status and logistics issues.
Maintained accurate records of shipments and driver logs for compliance purposes.
Assigned drivers to appropriate routes based on customer needs.
Utilized computer systems to locate addresses and calculate estimated arrival times.
Tracked vehicles using GPS technology and provided real-time status updates as needed.
Updated records of driver locations, delays, and cancellations.
Scheduled loads according to priority and available equipment.
Monitored dispatch board and adjusted call priorities regularly based on caller needs.
Worked closely with transportation supervisor to dispatch and assign loads.
Managed daily delivery and work schedules to maximize coverage.