JOSUE BENIGNO HERNANDEZ
Los Angeles,CA
Summary
I am an experienced professional in the baking industry with a passion for helping customers enjoy fresh and warm treats that brighten their day. I have extensive experience in the industry, including over 1 year working as a team member. I am also in charge of teaching new employees the basics. I am always there where I am needed, I am always on time, and I am reliable and will always lend a hand if I am needed. Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Crumbl Cookies
07.2024 - Current
- Baking & Decorating: Measuring ingredients, mixing dough, portioning, baking cookies, frosting, and presentation.
- Food Safety & Sanitation: Knowledge of health codes, cleaning procedures, glove use, temperature checks, and allergen handling.
- Equipment Operation: Using mixers, ovens, timers, dough scoops, and packaging tools correctly and safely.
- Inventory Management: Monitoring stock of ingredients and supplies, restocking, and notifying management of shortages.
- Communication: Speaking clearly and politely to customers and team members.
- Speed & Efficiency: Balancing fast-paced service with attention to detail.
- Teamwork: Working smoothly with bakers, decorators, and front-of-house staff.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Associate of Science - Hospitality
West LA Community College
Culver City, CA05-2027
Skills
- Great customer service
- Hard Worker
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Technical & Operational Skills
- Problem-solving
- POS system operation
- Inventory counts
Certification
- Wise Financial Literacy
- Recipient of an award for maintaining a 3.0 GPA
CONTACT
- 310-876-4866
- Josuebenignoenterprise@gmail.com
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Shift Leader
Crumbl Cookies
07.2024 - Current
Associate of Science - Hospitality
West LA Community College