Josue Espaillat Garcia
Nashville,TN
Summary
Motivated and goal-oriented business major with a strong desire to apply interpersonal and academic skills in a professional role. Known for being detail-oriented and a team player, possesses excellent organizational skills to effectively handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Services Officer 1
Tennessee Secretary of State
05.2024 - Current
- Provide exceptional customer service to our customers in person, on the telephone, via mail, and by email.
- Accurately and timely open, batch, scan, receipt, process, and mail documents that are submitted to the division in compliance with applicable statutes, rules, policies, and procedures.
- Participate in cross-training with other units in the division and provide staff coverage and production assistance in other units as
- Handled customer complaints with empathy, leading to increased loyalty.
- Ensured timely follow-up and resolution of issues in detailed logs.
Volunteer
Count Ministries
08.2013 - 05.2024
- Delivering baseball equipment to local youth baseball teams and donating shoes, clothes, and toiletry items to underserved families during the summer seasons
- Collaborating with a team to design long-term residential and community projects for children and families
- Traveling to impoverished communities and supporting the construction of homes and educational buildings from start to finish
- Successfully fundraising capital for traveling expenses, transportation, and ongoing needs of the organization.
Athletic Student Affairs Coordinator
Alabama A&M
08.2020 - 05.2023
- Supported student social, emotional and academic development.
- Provided information and coordinated referrals for courses
- Followed orders precisely for correct items, sizes and quantities.
- Provided information and coordinated referrals for available programs.
Youth Supervisor and Mentor
Operation Making A Difference
08.2022 - 12.2022
- Supervised individuals in small group atmosphere to cultivate safety independence.
- Shared valuable life experiences with youths aged 6 to 18 to promote positive self-esteem and improve social
- Counseled students regarding educational issues such as truancy, study habits and career planning.
- Assisted with data entry and administrative support tasks to help meet team goals.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Examined, categorized, and sorted incoming documents.
- Managed sensitive or confidential files with attention to data security and storage policies.
Civic Engagement Coordinator
Turn-up Activist
01.2022 - 07.2022
- Facilitated voter registration for 45+ individuals
- Raised awareness about social issues and solutions via group projects and workshops
- Advocated for social change through independent research and petitions.
- Added and updated records with current materials.
- Sorted and classified documents into appropriate filing systems for increased traceability.
Education
Master Business Administration - Business Administration And Management
Eastern University
Pennsylvania05.2025
Bachelors - Sociology, Criminal Justice
Alabama A&M University
AL05.2023
Skills
- Meticulous Attention to Detail
- Effective Time Management
- Strong Verbal Communications
- Excellent customer service
Languages
Spanish
Native or Bilingual
Contact
Nashville, TN 37222
Certification
- CNP - Certified Notary Public
Timeline
Business Services Officer 1
Tennessee Secretary of State
05.2024 - Current
Youth Supervisor and Mentor
Operation Making A Difference
08.2022 - 12.2022
Civic Engagement Coordinator
Turn-up Activist
01.2022 - 07.2022
Athletic Student Affairs Coordinator
Alabama A&M
08.2020 - 05.2023
Volunteer
Count Ministries
08.2013 - 05.2024
Master Business Administration - Business Administration And Management
Eastern University
Bachelors - Sociology, Criminal Justice
Alabama A&M University