I am a highly motivated person seeking a position in any setting that will allow me to utilize my education, knowledge and demonstrate my leadership and interpersonal skills. I can relate well to people with different cultures. I am a dedicated individual. I am ready to discover new horizons and to develop new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Nursing Supervisor
West Village Rehabilitation Center
04.2024 - Current
Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Delegated tasks and provided leadership for Number nurses and support personnel.
Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.
Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
Provided direct nursing care to patients when personnel was short-staffed.
Organized department in accordance with administrative guidelines in order to provide specified nursing services to meet legal, organizational and medical staff guidelines.
Increased staff retention through effective communication, mentorship, and professional development opportunities.
Ensured compliance with regulatory standards through regular audits of documentation, policies, and procedures.
Maintained strong commitment to patient care through dedicated case management and treatment delivery.
Improved patient satisfaction scores by addressing concerns promptly and ensuring consistent delivery of high-quality care.
Maintained a safe environment for patients, visitors, and staff by enforcing infection control measures and risk management strategies consistently across the unit.
REGISTERED NURSE
WORKMENS CIRCLE MULTI CARE CENTER
11.2023 - 04.2024
Administer medications or treatments, such as catheterizations, suppositories, irrigations, enemas, massages, or douches, as directed by a physician or nurse.
Maintain departmental policies and procedures in areas such as safety and infection control.
Maintain accurate, detailed reports and records.
Administer local, inhalation, intravenous, or other anesthetics.
Collect specimens, such as urine, feces, or sputum.
Monitor all aspects of patient care, including diet and physical activity.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans.
Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
REGISTERED NURSE
UPPEREAST SIDE REHABILITATION CENTER
06.2023 - 11.2023
Responded to emergency situations with speed
Expertise and level-headed approaches to provide optimal care
Support and life-saving interventions. Administered oral
IV and intra-muscular medications and monitored patient reactions. Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches. Assessed patient conditions
Monitored behaviors and updated supervising physicians with observations and concerns. Documented patient progress notes accurately and efficiently in the electronic medical record system. Collaborated with physicians
Nurses
Therapists
Social workers and other healthcare professionals to develop individualized treatment plans for each patient.
LICENSED PRACTICAL NURSE
UPPEREAST SIDE REHABILITATION CENTER
09.2022 - 06.2023
Followed rehabilitation and treatment care plans to accelerate patient recovery
Minimize pain and optimize patient outcomes. Maintained a safe environment by following infection control policies and procedures. Observed strict confidentiality and safeguarded all patient-related information. Guaranteed exceptional care quality by correctly administering medication
Inserting and caring for catheters
Dressing and changing wounds and assisting with personal hygiene.
NURSE CLINICAL LIAISON
UPPEREAST SIDE REHABILITATION CENTER
04.2022 - 09.2022
Assisted patients with their activities of daily living
Including eating
Grooming
Toileting
Ambulation
And hygiene. Protected patient
Self and others from injury during transfers
Lifts and transports by using proper equipment and body mechanics. Completed daily room cleaning and organizing to provide patients with clean environment. Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
CERTIFIED NURSE AIDE
MARY MANNING WALSH
07.2021 - 03.2022
Answered patient call signals and signal lights to determine patients' needs. Turned and repositioned bedridden patients to prevent bedsores. Documented and reported observations of patient behavior
Complaints or physical symptoms to nurses. Supported daily living activities by serving meals
Feeding
Ambulating and turning over and positioning patients. Safeguarded patient privacy with strict adherence to HIPAA protocols Reported changes in patient condition to registered nurse or physician. Answered call lights promptly and responded to patient needs accordingly. Assisted patients with shaving
Bathing and oral hygiene to promote healthy habits and overall wellness. Documented activities and recorded information in EMR system.
BABY NURSE
WIENER FAMILY
04.2021 - 07.2021
Maintained a clean and safe environment for the baby by sterilizing bottles and other materials; washing bedding; tidying up the nursery. Organized playtime activities such as reading stories
Singing songs or playing with toys to help promote language skills in babies. Performed light housekeeping duties related to caring for the baby such as laundry and cleaning up after feedings. Provided compassionate care to newborns with a range of medical conditions.
CARDIAC SONOGRPAHER (SUPERVISOR)
MARIKINA VALLEY MEDICAL CENTER
01.2015 - 12.2020
Marikina Valley Medical Center
Heart Station Department Reviewed physicians' orders prior to beginning procedure. Explained procedures to patients
Answered questions
And provided reassurance during exams. Performed echocardiograms and Doppler studies on adult
Pediatric and neonatal patients. Adhered to strict safety regulations when handling radiation producing devices. Evaluated the anatomy of cardiac structures
Chambers
Valves
Great vessels and pericardium. Ensured that patient privacy was maintained at all times according HIPAA guidelines. Operated high-tech ultrasound equipment safely and efficiently while ensuring proper sterilization techniques were followed. Produced detailed written reports of examination findings with complete documentation of all relevant clinical information. Maintained patient records and entered data into computer system accurately. Provided excellent customer service by effectively communicating with patients
Families
Staff and staff in other hospital departments. Communicated test or assessment results to medical professionals.
CUSTOMER SERVICE REPRESENTATIVE/ CREDIT SPECIALIST
TREC PACIFIC
09.2009 - 12.2014
BUYCOSTUMES This is an inbound account where in we sell party supplies
And costumes for kids We serves customers by providing product and service information and resolving product and service problems We also help customers place an order
Track a package
Process refund
Up-sell and resolve customers issue with an item and orders Campaign #2: MOULTON LOGISTIC This is also an inbound account where in we sell products that can be use to loose weight and other more We response to customer's call and inquiries regarding product orders and warranty issues We also expedite and facilitate the escalation of customer service issues Campaign #3: CISCO This is a back ofVce account wherein my role is as Credit and Refunds Specialist I am responsible for the daily work Kow of processing credits and refunds adjustments I also manage daily queues to ensure customer credit requests are processed within the Service Level Agreement.
ASSISTANT
HEART CLINIC
03.2005 - 05.2005
Heart and Cosmetic Surgeon Clinic I work as part time assistant during semestral break at my aunts clinic.
PRIVATE CAREGIVER
PALM BEACH RESORT HOME FOR THE AGED
07.2004 - 08.2004
I am a private caregiver of Ms
Beth Collins in a nursing home for about a month.
DEWITT REHABILITATION CENTER
04.2004 - 06.2004
I am a private companion of Mr Nichols in a rehabilitation center at Manhattan
NewYork City I work with them for 2 months.
Education
Bachelor of Science - Nursing
Southeast Asian College Inc
03.2007
Bachelor of Arts - undefined
College of The Holly Spirit
06.2002
undefined
Pasig Catholic College
03.2002
undefined
Kingsbury Primary School
Bundoora
03.1997
Skills
Activities of daily living
Administering medication
Ambulation
Anatomy
Answered call
Training and mentoring
Customer service
Employee motivation
Complex Problem-solving
Staff development
Team building
Processes and procedures
Process improvement
Certification
REGISTERED NURSE
LICENSED PRACTICAL NURSE
CERTIFIED NURSE AIDE
CUSTOMER SERVICE REPRESENTATIVE
Languages
English
Timeline
Nursing Supervisor
West Village Rehabilitation Center
04.2024 - Current
REGISTERED NURSE
WORKMENS CIRCLE MULTI CARE CENTER
11.2023 - 04.2024
REGISTERED NURSE
UPPEREAST SIDE REHABILITATION CENTER
06.2023 - 11.2023
LICENSED PRACTICAL NURSE
UPPEREAST SIDE REHABILITATION CENTER
09.2022 - 06.2023
NURSE CLINICAL LIAISON
UPPEREAST SIDE REHABILITATION CENTER
04.2022 - 09.2022
CERTIFIED NURSE AIDE
MARY MANNING WALSH
07.2021 - 03.2022
BABY NURSE
WIENER FAMILY
04.2021 - 07.2021
CARDIAC SONOGRPAHER (SUPERVISOR)
MARIKINA VALLEY MEDICAL CENTER
01.2015 - 12.2020
CUSTOMER SERVICE REPRESENTATIVE/ CREDIT SPECIALIST