Summary
Overview
Work History
Education
Skills
Timeline
Barista

Joszlyn Williams

Idaho Falls,Idaho

Summary

Cheerful waitress offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Overview

1
1
year of professional experience

Work History

Deli Worker

Dad's Gas Station
Idaho Falls, Idaho
12.2021 - 01.2022
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.

Crew Member

Cup Bop
Idaho Falls, Idaho
12.2020 - 01.2021
  • Took orders, prepared meals and collected payments.
  • Assisted other team members to achieve goals.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.

Waitress

Cedric's Restaurant
Idaho Falls, Idaho
07.2020 - 12.2020
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Informed customers about daily and seasonal specials.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Crew Member

McDonald's
Idaho Falls, Idaho
06.2019 - 07.2019
  • Took orders, prepared meals and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Worked front counter, drive-thru and other areas.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Assisted other team members to achieve goals.

Education

Skyline High School
Idaho Falls, ID
05.2022

Skills

  • Workstation Setup and Breakdown
  • Supplies Monitoring and Restocking
  • Serving and Bussing
  • Taking Orders
  • Adaptability and Flexibility
  • Dependable and Cooperative
  • Drive-Thru Operation
  • Teamwork and Collaboration
  • Customer Service
  • Willingness to Learn
  • Monetary Transactions
  • Resolving Complaints

Timeline

Deli Worker

Dad's Gas Station
12.2021 - 01.2022

Crew Member

Cup Bop
12.2020 - 01.2021

Waitress

Cedric's Restaurant
07.2020 - 12.2020

Crew Member

McDonald's
06.2019 - 07.2019

Skyline High School

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Joszlyn Williams