Joud Musallam
Littlerock
Summary
Technology graduate with practical experience in cloud fundamentals, data analysis, and system concepts. I’ve developed strong problem solving skills and attention to detail while working in fast-paced environments. I’m seeking an entry level IT position where I can apply what I’ve learned and continue building my skills in cloud and system support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-Commerce
Target
01.2023 - Current
- Used internal inventory and order management systems to process online customer orders
- Entered and verified data to maintain accurate inventory records
- Troubleshot order and system issues to reduce errors and delays
- Worked with POS systems and handheld scanning devices daily
- Monitored performance metrics such as accuracy and fulfillment time
- Collaborated with team members to resolve technical and operational issues
Education
Associate of Science - Technology & Engineering
Pulaski Technical College
05-2025
Skills
- Team collaboration
- Troubleshooting techniques
- Teamwork and collaboration
- Inventory error correction
- Decision-making
- Exceptional time management skills
Certification
- AWS Cloud Computing Specialist Certificate | 2024
- Louisiana State University (LSU Continuing Education)
- Data Analysis Certificate | 2025
- Chegg Skills
Languages
Arabic
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Timeline
E-Commerce
Target
01.2023 - Current
Associate of Science - Technology & Engineering
Pulaski Technical College