Summary
Overview
Work History
Education
Skills
Timeline
Generic

JOURDAN IVANHOE

Summary

Medical-legal investigator and performance marketing professional with experience responding to death scenes, interviewing witnesses, documenting findings, and preserving evidence. Skilled in account research, pipeline development, HubSpot tracking, and campaign measurement, including attribution, incrementality, and creative analysis. Brings more than eight years of evidence and property control experience in a high-security environment, along with a U.S. Army background in combat medicine and behavioral health. Experienced in interagency coordination, emergency response, chain of custody, and investigative reporting.

Overview

20
20
years of professional experience

Work History

Evidence and Property Control Specialist

THE OFFICE OF CHIEF MEDICAL EXAMINER
11.2016 - Current

• Maintain chain-of-custody compliance for evidence and property in a high-security environment; inspect incoming items to help

preserve their integrity and admissibility.

• Maintained accurate property records and processed invoices for items received from law enforcement, facilitating efficient inventory management.

• Coordinate evidence transfers and documentation with the NYPD, FBI, and other agencies.

• Collected and documented evidence from decedents during triage and autopsy, ensuring adherence to chain-of-custody protocols.

• Assisted in coordinating emergency operations during critical incidents, including mass-fatality response and facility security.

  • Directed case file control processes, ensuring accurate documentation and secure record retention.
  • Collaborated with medical examiners, investigators, and clerical staff to streamline workflow coordination.

Medical-Legal Investigator

THE OFFICE OF CHIEF MEDICAL EXAMINER
01.2023 - 01.2024
  • Responded to death scenes and hospitals throughout New York City; examined decedents, documented findings, and coordinated transport in accordance with investigative protocols.
  • Interviewed witnesses and conducted follow-up inquiries to assess OCME jurisdiction, facilitating informed decisions on jurisdiction retention or case release for cause-and-manner-of-death certification.
  • Interviewed witnesses and conducted follow-up inquiries to assess OCME jurisdiction, supporting decisions to retain jurisdiction or release cases for cause-and-manner-of-death certification.
  • Prepared comprehensive case reports and uploaded critical records and photographs to case management system, ensuring accurate documentation and accessibility for ongoing investigations.
  • Identified immediate hazards and coordinated responses with fire, police, and hazardous materials teams.
  • Identified immediate hazards and coordinated emergency responses with fire, police, and hazardous materials teams to ensure scene safety and compliance with protocols.
  • Testified in court and communicated findings to family members and other authorized parties.

Growth / Performance Marketing Associate

NEONPIXEL
01.2022 - 01.2023
  • Acquired in-depth understanding of company positioning, services, pricing, and sales processes, enhancing campaign measurement through attribution, incrementality, test design, and reporting.
  • Researched and prioritized prospective accounts, crafted targeted account plans, and revitalized professional contacts to establish a pipeline of qualified conversations.
  • Collaborated with leadership on deal strategy, refined pitches, and followed up on prospects while tracking outreach and pipeline activity in HubSpot.
  • Developed knowledge of company positioning, services, pricing, sales processes, and campaign measurement, including attribution, incrementality, test design, and source-of-truth reporting.

Combat Medic (68W) / Mental Health Specialist (68X)

U.S. ARMY
01.2009 - 09.2021
  • Provided counseling support for behavioral and psychological concerns, assisting patients with substance-use and psychiatric disorders in clinical and deployment settings to promote recovery and well-being.
  • Supported acute care through triage, diagnostic testing, medication and immunization administration, treatment, patient assessment, documentation, and activities of daily living.
  • Provided counseling support for behavioral and psychological concerns and assisted patients experiencing substance-use and psychiatric disorders in clinical and deployment settings.
  • Completed ongoing training to maintain certifications and enhance clinical knowledge, ensuring readiness to deliver effective care in diverse environments.

Supervisor of Security

NEDERLANDER THEATER
06.2006 - 03.2016
  • Supervised security for Broadway production, responded to incidents during performances, and coordinated with NYPD for effective crowd control and threat response.
  • Collaborated with management to develop and implement personnel policies and procedures, ensuring adherence to security standards.
  • Directed venue security operations, maintaining safe guest flow during performances and special events.
  • Coordinated access control for backstage areas, loading docks, and restricted production spaces.
  • Supervised security staff, assigning posts and reinforcing emergency response procedures.

Truck Team Leader

JUNKLUGGERS INC.
01.2011 - 08.2012
  • Led team in loading, hauling, and disposing of customer items while ensuring truck safety through pre-route inspections.
  • Coordinated appointment scheduling and developed job estimates to streamline operations.

Education

B.S. - Criminal Justice

Berkeley College
12.2021

Skills

  • Death scene investigation
  • Crime scene investigation
  • Witness interviews
  • Evidence collection and chain of custody
  • Investigative reporting
  • Decedent identification
  • Court testimony
  • Family communication
  • Evidence and property control
  • Interagency coordination
  • Risk management
  • Emergency response
  • Patient care
  • Behavioral health support
  • Attribution and measurement
  • Media efficiency
  • Creative analysis
  • Account planning
  • Pipeline development
  • Microsoft Office
  • Training and mentoring

Timeline

Medical-Legal Investigator

THE OFFICE OF CHIEF MEDICAL EXAMINER
01.2023 - 01.2024

Growth / Performance Marketing Associate

NEONPIXEL
01.2022 - 01.2023

Evidence and Property Control Specialist

THE OFFICE OF CHIEF MEDICAL EXAMINER
11.2016 - Current

Truck Team Leader

JUNKLUGGERS INC.
01.2011 - 08.2012

Combat Medic (68W) / Mental Health Specialist (68X)

U.S. ARMY
01.2009 - 09.2021

Supervisor of Security

NEDERLANDER THEATER
06.2006 - 03.2016

B.S. - Criminal Justice

Berkeley College
JOURDAN IVANHOE