Summary
Overview
Work History
Education
Skills
Core Competencies - Soft Skills
Education Certifications
Timeline
Generic

Jourdan Lumford

San Antonio

Summary

Certified Clinical Medical Assistant with professional experience in Team Building, Communication, and Budget Management. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, and disease states.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Almouie Pediatrics
08.2024 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.

Program Coordinator

San Antonio Supported Living
07.2018 - 05.2024
  • Supervised and coordinated special education programs effectively
  • Compiled and maintained comprehensive reports and records
  • Provided regular on-site coaching to staff
  • Supported supervision of all Direct Support Professionals (DSP)
  • Ensured DSP staff delivered exceptional care to clients
  • Developed training modules for staff enhancement
  • Monitored compliance with state and federal regulations

Accounting Assistant

Kroger
08.2013 - 01.2018
  • Processed invoice payments efficiently and accurately
  • Audited and reconciled accounting discrepancies
  • Balanced multiple accounts to ensure accuracy
  • Verified and reported on daily sales and cash assets
  • Documented and managed financial treatment conditions
  • Enhanced financial reporting systems
  • Implemented cost-saving measures in financial transactions

Education

High School Dimploma - James Madison High School

Certified Clinical Medical Assistant -

Stepful
08.2024

Skills

  • Communication
  • Customer Service
  • Building Rapport
  • Problem Solving
  • Effective team building
  • Strong communication skills
  • Proactive leadership
  • Customer service
  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge

Core Competencies - Soft Skills

  • Communication
  • Customer Service
  • Building Rapport
  • Problem Solving
  • Effective team building
  • Strong communication skills
  • Proactive leadership

Education Certifications

Certified Clinical Medical Assistant, Stepful, National HealthCareer Association, 2024

Timeline

Medical Assistant

Almouie Pediatrics
08.2024 - Current

Program Coordinator

San Antonio Supported Living
07.2018 - 05.2024

Accounting Assistant

Kroger
08.2013 - 01.2018

High School Dimploma - James Madison High School

Certified Clinical Medical Assistant -

Stepful

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Jourdan Lumford