JOURDIN DOWNING
Mesa,AZ
Summary
Offering a proactive approach to providing exceptional guest experiences and maintaining a high standard of cleanliness and presentation. Contributes excellent organizational skills and strong ability to follow detailed instructions, ensuring timely and accurate service delivery. Ready to use and develop communication skills and attention to detail in EMS roles.
Overview
1
1
Language
1
1
Certification
2
2
years of professional experience
Work History
Room Service Attendant
Banner Baywood Medical Center
Mesa, AZ
06.2026 - Current
- Delivered prompt and accurate room service to patients, ensuring adherence to dietary restrictions.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of service areas, enhancing operational efficiency.
- Assisted in receiving dietary restrictions and aid of food ordering per patient request.
Team Member
Angie’s
02.2026 - 06.2026
- Delivered friendly and efficient customer service in fast-paced environment, ensuring accurate order handling.
- Ensured cleanliness and organization of workstations, supporting food safety and smooth daily operations.
- Collaborated with team members to maintain efficient service during peak periods.
Barista
Starbucks
06.2025 - 12.2025
- Prepared beverages and food items to meet company standards, ensuring high quality and consistency for customer satisfaction.
- Provided exceptional customer service by actively engaging with customers, accurately taking orders, and effectively resolving concerns.
- Coordinated high-volume order flow while ensuring cleanliness and organization of workspace to enhance service efficiency.
Trainer
Chick-Fil-A
05.2024 - 06.2025
- Trained and mentored new employees on customer service standards, food safety procedures, and daily operations.
- Supported management in onboarding and training new team members, fostering a collaborative learning environment.
- Ensured accuracy and positive guest experience while maintaining efficiency during high-volume service.
Education
High School Diploma - Fire Sciences
East Valley Institute of Technology (EVIT)
Mesa, AZ05-2026
Diploma - undefined
Desert Mountain High School
Scottsdale, AZ12-2025
Skills
- Cross-functional teamwork
- Problem-solving
- Patient interaction
- Dietary knowledge
- Initiative-taking
- Strong work ethic
- Positive demeanor
Certification
- EMT - Certified Emergency Medical Technician
- NWCG Certified - National Wildland Coordinating Group
- FEMA IS-100, IS-200, IS-700
Languages
Spanish
Limited Working
Timeline
Room Service Attendant
Banner Baywood Medical Center
06.2026 - Current
Team Member
Angie’s
02.2026 - 06.2026
Barista
Starbucks
06.2025 - 12.2025
Trainer
Chick-Fil-A
05.2024 - 06.2025
Diploma - undefined
Desert Mountain High School
High School Diploma - Fire Sciences
East Valley Institute of Technology (EVIT)