Jourdyn Moutry
Ypsilanti,MI
Summary
Proactive Team Member with extensive experience. Committed to maintaining efficiency and excellent quality assurance. Skilled at working with no supervision and knowledgeable about production equipment use. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
4
4
years of professional experience
Work History
Assembly Line Worker
Randstad
Chicago , IL
- Followed protocols to enhance protection and maintain safe work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Continuously checked products for quality assurance according to strict guidelines.
- Assisted quality assurance by inspecting items and removing defective parts.
- Adjusted equipment to meet different productivity levels.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Operated finishing tool to prepare products for inspections and packaging.
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
Mail Sorter
UPS
Bensenville, IL
09.2022 - 10.2023
- Maintained high level of confidentiality with mail items in line with regulations.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Reviewed incoming mail for proper date, postage and barcode scans.
- Labeled, weighed and processed mail and packages for efficient distribution.
- Checked for correct postage and address on mail, packages and parcels to avoid sending to wrong recipient.
- Performed routine maintenance on equipment to prevent downtime.
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Proved successful working within tight deadlines and fast-paced environment.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
- Used automated mail processing equipment to sort and collate mail.
- Stamped sealed and sorted mail for delivery.
- Developed strategies to speed up mail mail sorting and delivery processes.
- Diagnosed unclear or unrecognized barcodes, documenting and communicating errors prior to resolving issue.
- Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries
Fulfillment Associate
Amazon
Chicago, IL
10.2020 - 03.2023
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Picked and packed order items.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Drove customer satisfaction by successfully completing all returns quickly.
- Stocked designated items on shelves, end caps and displays.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
- First To Reach 10,000 cases picked in outbound.
Machine Operator
Flextronics
Buffalo Grove, IL
08.2022 - 09.2022
- Inspected products and machines to maintain quality and efficiency.
- Oversaw logistics and inventory management for storeroom.
- Inspected finished products for quality and adherence to customer specifications.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Adjusted machines to increase productivity for runs.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Prepared reports and technical documentation of day-to-day production processes.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Loaded raw materials into machines to keep manufacturing process running smoothly.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Operated multiple machines simultaneously to meet production requirements.
- Replenished materials and supplies as needed to maintain production.
- Maintained organized work area by cleaning and removing hazards.
- Complied with company and OSHA safety rules and regulations.
- Performed general equipment maintenance and repair to minimize downtime.
- Collaborated with other departments to optimize production workflows.
Server
The Crab Station
Odessa, TX
02.2022 - 05.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Managed over 50 customer calls per day.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Checked guests' identification before serving alcoholic beverages.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Main Event Sports Bar & Grill
Grapevine, TX
06.2019 - 07.2020
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Answered customers' questions, recommended items, and recorded order information.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- "Increased sales by 10%".
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed and reset tables to keep dining room and work areas clean.
- Checked guests' identification before serving alcoholic beverages.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
Lancaster High School
Lancaster, TX06.2021
Skills
- Assembly and Production
- Basic math
- Hand and Power Tools
- Machinery Operation
- Safety Protocols
- DOT Safety compliance
- OSHA
- People skills
- Workplace safety
- Reliable and trustworthy
- Good communication
- Customer assistance
- Food and safety understanding
- POS system operation
- PPE use
- Time Management
Timeline
Mail Sorter
UPS
09.2022 - 10.2023
Machine Operator
Flextronics
08.2022 - 09.2022
Server
The Crab Station
02.2022 - 05.2022
Fulfillment Associate
Amazon
10.2020 - 03.2023
Server
Main Event Sports Bar & Grill
06.2019 - 07.2020
Assembly Line Worker
Randstad
High School Diploma -
Lancaster High School