Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
7
7
years of professional experience
Work History
Cardiac Monitor Technician
Methodist Healthcare
09.2019 - Current
Monitored patients' heart rhythms and functions through cardiac monitoring strips.
Collaborated with healthcare team to maintain quality patient care.
Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to cardiologist.
Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
Hostess
Corkys BBQ
11.2016 - 11.2019
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Front Desk Associate
Planet Fitness
10.2018 - 03.2019
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered customer telephone calls promptly and appropriately handled needs.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Maintained clean and organized front desk areas to uphold polished company image.