JOURNE' PEETE
Nashville
Summary
Results-driven Amazon Fulfillment Center Warehouse Associate with a strong commitment to superior service and proven ability to facilitate excellent workflow. Experienced in managing scheduling, distributing materials, and ensuring timely order fulfillment. Skilled in establishing and maintaining excellent communication with clients, committed to upholding safety guidelines, and fostering a collaborative team environment. A dedicated Customer Service Representative with a track record of providing quality care and ensuring ultimate customer satisfaction. Possessing leadership skills, commitment to excellence, and a dedication to workplace safety. A fast learner and adaptable team player with a diploma from Brighton High School and a proven ability to work under pressure.
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Diligent professional always ready for challenging work. Completes assignments on time and consistently exceeds performance targets. Reliable in completing quality work and following safety protocols.
Hardworking professional with reliable, safety-conscious mindset and many years of solid experience in warehouse operations. Expertise in shipping and receiving, loading, and unloading trucks and order picking and packing.
Overview
5
5
years of professional experience
2024
2024
years of post-secondary education
Work History
Fulfillment Center Warehouse Associate
Amazon
Nashville
07.2024 - Current
- Exhibited strong teamwork by collaborating with teammates to ensure accurate and timely order fulfillment
- Managed the scheduling and distribution of materials to ensure timely delivery and compliance with deadlines
Store Protection Specialist
Ross Dress for Less
Madison
11.2024 - 09.2025
- Monitored store premises for theft and safety hazards.
- Conducted regular inventory audits to detect shrinkage.
- Collaborated with team to implement loss prevention strategies.
- Investigated suspicious activities and reported findings promptly.
- Developed incident reports for internal review and analysis.
- Engaged customers to promote a safe shopping environment.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Assisted customers with product selection and answered questions about store policies.
- Served as team lead for safety and loss prevention operations, teaching fellow employees various methods to prevent theft.
- Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
- Prepared and reviewed paperwork associated with audits, shortage control programs, apprehensions, and disposition.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
- Reported any maintenance issues that may affect the security system.
- Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
- Implemented loss prevention strategies to minimize potential theft.
- Trained new staff on loss prevention strategies and company policies.
- Maintained a safe and secure environment for customers and employees.
Shopper
Walmart
Madison
11.2024 - 02.2025
- Assisted customers in locating products throughout the store.
- Stocked shelves with merchandise and organized displays for visibility.
- Processed incoming orders accurately and efficiently for timely fulfillment.
- Maintained stock levels by organizing and replenishing grocery items.
- Collaborated with team members to enhance order accuracy and efficiency.
- Utilized inventory management systems to track product availability.
- Trained new associates on operational procedures and best practices.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Assisted teammates with daily tasks during peak periods.
Team Lead
Wendys
Munford
09.2022 - 03.2024
- Greeted customers in a friendly and professional manner
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
Concession Attendant
Nissan Stadium
Nashville
09.2021 - 01.2022
- Assisted with concession stand operations, resulting in a increase in sales
- Performed cashier duties in a high-volume retail environment, processing up to 200 transactions per shift
Education
Diploma -
Brighton high school
BrightonSkills
- Leadership Skills
- Creativity
- Problem Solving
- Decision Making
- Teamwork
- Communication Skills
- Customer Service
- Ability to Work Under Pressure
- Ability to Multitask
- Adaptability
- Fast Learner
- Ability to Work in a Team
- Critical thinking and problem solving
- Team leadership
- Loss prevention
- Quality assurance
- Conflict resolution
- Effective communication
- Adaptability to change
- Training and development
- Critical thinking
- Load handling
- Material handling
- Heavy lifting
- Order picking and processing
- Order picking
- Team collaboration
- Attention to detail
- Barcode scanning
- Quantity calculations
- Warehouse organization
- Materials handling and transport
- Warehouse environment safety
- Problem-solving
- Lifting and sorting
- Basic math
- Warehouse safety
- Inventory management
Languages
English
Timeline
Store Protection Specialist
Ross Dress for Less
11.2024 - 09.2025
Shopper
Walmart
11.2024 - 02.2025
Fulfillment Center Warehouse Associate
Amazon
07.2024 - Current
Team Lead
Wendys
09.2022 - 03.2024
Concession Attendant
Nissan Stadium
09.2021 - 01.2022
Diploma -
Brighton high school