Journe' Frank
Denton
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Seasonal/On-Demand Style Associate
Target
Denton, TX
10.2025 - Current
- Streamlined inventory management processes, reducing discrepancies and improving stock accuracy.
- Implemented visual merchandising standards to elevate in-store presentation and customer experience.
- Collaborated with management to optimize workflow.
- Implemented creative visual merchandising techniques to showcase products effectively.
Associate/Grocery Stocker
Walmart
Princeton, TX
03.2025 - Current
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by tracking stock levels and replenishing items as needed.
- Collaborated with team members to ensure timely restocking of high-demand products.
- Monitored expiration dates and product quality, ensuring compliance with health standards.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Runway Model
Freelance
Dallas
05.2022 - Current
- Collaborated with designers to showcase collections during high-profile fashion shows.
- Maintained physical appearance through rigorous fitness and skincare routines.
- Maintained high levels of professionalism in over 10 shoots.
- Upheld audition and cold-call success rate by adhering to feedback and taking constructive criticism.
Customer Service Representative
Smitty's Car Wash
Princeton, TX
09.2024 - 02.2025
- Assisted customers with inquiries, providing timely and accurate information about services offered.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty to the brand.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Cashier/Customer Service
Walmart
Denton, TX
06.2022 - 06.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Trained new cashiers on operating systems and customer service protocols.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Team Member
Beth Marie's Old Fashioned Ice Cream
Denton, TX
06.2021 - 12.2021
- Collaborated with team to streamline daily operations and enhance workflow efficiency.
- Monitored quality control processes to maintain product standards and consistency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate of Applied Science - Liberal Arts & Sciences
Collin County Community College
Frisco12-2026
High school diploma - undefined
Denton High School
Denton, TX05.2023
Skills
- Customer service
- Typography
- Cash handling
- Retail sales
- Computer skills
- Communication skills (4 years)
- Adobe Illustrator
- Adobe Photoshop
- Graphic Design
- Sales
- Willing to learn
- Positive attitude
Certification
- Driver's License
- ACE - Adobe Certified Expert
Timeline
Seasonal/On-Demand Style Associate
Target
10.2025 - Current
Associate/Grocery Stocker
Walmart
03.2025 - Current
Customer Service Representative
Smitty's Car Wash
09.2024 - 02.2025
Cashier/Customer Service
Walmart
06.2022 - 06.2024
Runway Model
Freelance
05.2022 - Current
Team Member
Beth Marie's Old Fashioned Ice Cream
06.2021 - 12.2021
High school diploma - undefined
Denton High School
Associate of Applied Science - Liberal Arts & Sciences
Collin County Community College