Journey Edwards
Calhoun,GA
Summary
Proven leader in operations management, adept at optimizing warehouse efficiencies and enhancing inventory accuracy, demonstrated at LX HAUSYS INC with a 30% increase in storage capacity. Skilled in Microsoft Office and customer service, I excel in building strong relationships and prioritizing work to meet critical deadlines.
Overview
9
9
years of professional experience
Work History
RMH & WMS Coordinator
LX HAUSYS INC
06.2019 - Current
- Collaborated with cross-functional teams to define system requirements, conduct user training, and develop documentation for WMS processes and procedures.
- Managed daily operations of the WMS, including monitoring inventory levels, overseeing order fulfillment, and coordinating with shipping carriers to ensure on-time deliveries.
- Provided technical support to warehouse staff, resolving system-related issues promptly and ensuring uninterrupted workflow.
- Supervised a team of warehouse associates, overseeing receiving, storage, order picking, packing, and shipping operations.
- Implemented lean principles to optimize space utilization, reduce waste, and improve overall warehouse layout, resulting in a 30% increase in storage capacity.
- Collaborated with procurement to establish reorder points and maintain optimal inventory levels, minimizing stockouts while avoiding overstock situations.
- Conducted regular cycle counts and annual physical inventories, achieving an accuracy rate of over 98% and improving inventory record integrity.
Shipping and Receiving Manager
Engineered Floors
06.2017 - 05.2019
- Optimized warehouse layout for efficient product flow from receiving to shipping areas, minimizing wasted time in transit between locations.
- Managed the shipping and receiving functionalities of the warehouse, engaged with vendors and drivers.
- Responsible for supervising the receiving of shipments.
- Facilitated loading, logistics, and safety operations duties and tasks based on forecasted company targets.
- Managed the escalation of order tracking and tracing.
- Created effective communication channels between warehouse staff, management, and customers to address concerns promptly and maintain smooth operations.
Forklift Operator
Engineered Floors
09.2016 - 06.2017
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Tufting Operator
Engineered Floors
05.2016 - 09.2016
- Trained new employees on proper use of tufting equipment, ensuring consistent quality across all operators.
- Maximized productivity by consistently meeting or exceeding daily production targets.
- Exhibited strong attention to detail in maintaining quality standards for all tufted products, resulting in consistently positive customer feedback and repeat business.
Administrative Assistant
Gordon County Superior Court Clerk's Office
08.2015 - 05.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
High School Diploma -
Calhoun High School
Calhoun, GA05.2016
Skills
Customer Service
Data Entry
Work Planning and Prioritization
Relationship Building
Schedule Coordination
Operations Management
Microsoft Office
Timeline
RMH & WMS Coordinator
LX HAUSYS INC
06.2019 - Current
Shipping and Receiving Manager
Engineered Floors
06.2017 - 05.2019
Forklift Operator
Engineered Floors
09.2016 - 06.2017
Tufting Operator
Engineered Floors
05.2016 - 09.2016
Administrative Assistant
Gordon County Superior Court Clerk's Office
08.2015 - 05.2016
High School Diploma -
Calhoun High School