Angela Ashwood
Summary
Dynamic hospitality professional with extensive experience at UBS Arena, excelling in event management and staff supervision. Proven ability to enhance guest relations and ensure food safety compliance, leading to elevated service standards. Adept at problem-solving and coordinating seamless service execution during high-volume events.
Overview
31
31
years of professional experience
Work History
Premier Club Supervisor
UBS Arena
Elmont, NY
08.2023 - Current
- Supervised front-of-house premium service staff (servers, bartenders, bussers) during high-volume events.
- Assigned stations, managed breaks, and adjusted staffing to meet operational demands.
- Modeled professionalism and hospitality standards to deliver an elevated guest experience.
- Resolved guest concerns and communicated feedback to management for continuous improvement.
- Maintained cleanliness, organization, and efficient service flow across club spaces.
- Supported event setup and breakdown, ensuring spaces were fully prepared and reset.
- Coordinated with culinary and bar teams to ensure seamless service execution.
- Verified readiness of service areas, including menus, signage, and inventory.
- Enforced food safety, sanitation, and responsible alcohol service standards.
- Ensured compliance with company policies and documented incidents accurately.
- Collaborated with cross-functional teams and communicated operational needs clearly.
Kitchen Helper/ Catering Waitress
Abigail Kirsch Caterers
Terrytown, NY
01.1995 - Current
- Assist In Preparing food as per the chef or Hours Doeuvre Chef.
- Assist in setting up the kitchen.
- Assist in serving out food.
- Assist in breaking down the kitchen at the end of the event.
- Assist with rental.
- Serve large and small catering events.
- Providing French service for full-course meal affairs.
- Assisting with the full setup and breakdown of the whole event.
- Assist with buffet setup.
Skills
- Event management
- Staff supervision
- Service coordination
- Food safety compliance
- Guest relations
- Customer service
- Problem solving
Timeline
Premier Club Supervisor
UBS Arena
08.2023 - Current
Kitchen Helper/ Catering Waitress
Abigail Kirsch Caterers
01.1995 - Current