Jovan Francis
West Covina,CA
Summary
Experienced with inventory management, visual merchandising, and sales strategies to optimize product placement and customer engagement. Utilizes collaborative techniques to ensure cohesive team efforts and store success. Track record of effectively analyzing market trends and customer preferences to drive sales growth.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
An overall people person with great customer service skills.
Overview
15
15
years of professional experience
Work History
Merchandiser
Reyes Coca Cola Bottling
10.2016 - 09.2025
- Maintain and replenish products in store racks, shelves, displays and coolers. Ensure company standards for product display are being maximized. Manage and organize product stock at store locations. Monitor and report inventory levels to assigned account sales personnel. Act as an Ambassador by providing customer service to consumers and store personnel.
- Managed product displays to enhance visibility and drive customer engagement.
- Executed inventory management processes to ensure optimal stock levels and reduce waste.
- Trained new hires on merchandising best practices and safety protocols.
Communications Technician
Creative Communication Technologies, Inc.
08.2012 - 09.2016
- Perform various technician functions such as installation and/or troubleshooting of cable, modem and phone connections. Evaluate service order requests and plan equipment requirements for proper service connectivity. Establish customer contact and feedback, to ensure fast and reliable service delivery. Comply with all levels of corporate safety procedures and protocols. Assist other technicians and supervisor in maintaining the highest service statistics and quality control.
Warehouse Worker
Foam Design Group
09.2010 - 08.2012
- Perform various warehouse functions as an assembler of foam design packaging. Prepare work orders and plan inventory for product assembly. Establish shipping requirements and delivery of product to customers. Assist warehouse manager in completing other duties as assigned.
Education
Diploma -
Covina High School
Covina, CA06.2009
Skills
- Customer service skills, team player, great at handling fast and slow paced environments
- Outgoing, energetic, committed and willing to learn new skills
- Merchandising, warehousing, shipping, inventory logistics, packaging and product assembly
- CAL/OSHA Forklift Certification
- OSHA Construction Safety & Health Certification
- Technical experience in video, internet and telephone installation/diagnostics
- Pole Climbing and Ladder Handling Training for Cable Industry
- Friendly and outgoing
- Maintaining stock levels
Timeline
Merchandiser
Reyes Coca Cola Bottling
10.2016 - 09.2025
Communications Technician
Creative Communication Technologies, Inc.
08.2012 - 09.2016
Warehouse Worker
Foam Design Group
09.2010 - 08.2012
Diploma -
Covina High School