Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jovan Henderson

Westchester,IL

Summary

Reliable and efficient logistics professional with 2 years of experience in mail handling, sorting, and dispatching operations in a high-paced civilian environment. Certified forklift operator with strong attention to detail, physical endurance, and proven ability to meet deadlines under pressure. Open to new opportunities in warehousing, logistics, or delivery operations across the USA. I have a little Knowledge of hazardous material/waste handling and safety procedures from high school and other form of work

Mail handling professional prepared to deliver exceptional service in fast-paced environments. Known for meticulous attention to detail and strong commitment to maintaining operational efficiency. Collaborative team player focused on seamless workflow and reliable performance.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Mail Handler

United States Post Office
08.2022 - Current
  • Sorted and dispatched high volumes of incoming and outgoing mail under strict deadlines
  • Operated forklifts and pallet jacks to manage large parcels and loading tasks
  • Maintained accuracy in labeling, sorting routes, and inventory logging
  • Ensured compliance with safety standards and reporting procedures
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Maximized workplace safety with proper handling techniques for heavy or oversized packages.
  • Balanced workload effectively during peak seasons to ensure consistent service levels despite increased volume demands.
  • Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.

Shift Supervisor

Dollar General Store
08.2021 - 08.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

High School -

Oak Park River Forest High School
Oak Park, IL
06.2014

Skills

  • Mail Sorting & Dispatch

  • Forklift Operation (licensed)

  • Inventory Control

  • Deadline oriented

  • Teamwork & Communication

  • Health & Safety awareness

  • Hazard Safety awareness

  • Workplace safety

Certification

  • Forklift License
  • Manual Handling Awareness

Timeline

Mail Handler

United States Post Office
08.2022 - Current

Shift Supervisor

Dollar General Store
08.2021 - 08.2022

High School -

Oak Park River Forest High School

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Jovan Henderson