Shaniqa White
Houston,TX
Summary
Focused professional with expertise in post office operations and hands-on experience in high-volume mail distribution centers. Dedicated mail processing professional with background in detailed performance. Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions. Reliable professional with several years' experience in production-driven settings. Strong background in customer service, workflow optimization, and retail sales. Proven leader and successful in mentoring new employees. Ready to take next career step professional.
Overview
13
13
years of professional experience
Work History
Mail Handler
USPS
Houston, TX
11.2016 - Current
- Operated mail processing equipment and manually sorted mail.
- Delivered packages to post offices, businesses, and residences utilizing company vehicle.
- Adhered strictly to postal regulations regarding package size, weight limits.
- Inspected parcels for any damages prior to delivering them to customers.
- Identified inconsistencies between address labels and delivery locations.
- Weighed mail to determine correct postage.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Reported any discrepancies or damaged packages to supervisor immediately.
- Prepared bulk shipments using shrink-wrapping machine.
- Used portable electronic scanner to track parcels and record tracking progress.
- Routed all classes of mail in sequence of delivery along established route.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Sorted incoming mail for delivery to the appropriate departments or individuals.
- Offered support and advice to newer personnel to improve performance.
- Organized outgoing mail into designated bins according to postal regulations.
- Loaded trays of envelopes into automated sorting machines.
- Collaborated with other employees to complete large shipment orders and during high-volume mailing periods.
- Weighed parcels, calculating costs based on type, total weight and final destination.
- Ensured that all parcels were packed properly before shipping out of facility.
- Operated various machines such as scales, pallet jacks, forklifts.
- Operated a variety of machinery and tools safely and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked effectively in team environments to make the workplace more productive.
- Maintained updated knowledge through continuing education and advanced training.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Updated and maintained databases with current information.
- Completed day-to-day duties accurately and efficiently.
Security Officer
G4S Secure Solutions
Houston, TX
07.2014 - 11.2016
- Responded to alarms and conducted investigations as required.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Confirmed visitor identification prior to granting entry into the building.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Observed patrons and customers to quickly address security situations.
- Enforced access control measures in accordance with established procedures.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Monitored premises and recorded activity in daily officer reports.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Reported safety hazards for remediation response.
- Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Searched bags manually to identify prohibited items and contraband.
- Completed incident reports to record security or loss prevention incidents.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras and responded to suspicious activity.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Maintained high levels of alertness throughout shifts.
- Provided escorts for visitors as needed throughout the facility.
- Monitored security cameras to identify and respond to suspicious activity.
- Operated communication systems between officers stationed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Overnight Stocker
Walmart
Porter, TX
03.2013 - 07.2014
- Assisted customers in locating desired items throughout the store.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Processed returns according to established guidelines.
- Restocked shelves according to plan-o-grams set up by management team.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Updated pricing and sales signs to promote merchandise.
- Received and stocked merchandise in a timely manner.
- Followed instructions to properly arrange merchandise items.
- Stamped price tags on merchandise, referring to official price lists.
- Checked shelves in department to determine replenishment needs.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Worked collaboratively with other team members to achieve departmental goals.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Assisted customers with product, promotion and policy information.
- Built displays for special promotions, sales events and seasonal items as directed by supervisor.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Organized shelves, racks and bins to ensure product availability.
Package Handler
FedEx Ground
Houston, TX
08.2012 - 03.2013
- Resolved conveyor system issues by clearing jams and blockages.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
- Collaborated with team members to improve workflow and increase productivity.
- Maintained clean and organized work area, adhering to safety standards.
- Maintained a clean work environment by removing debris from the loading dock area.
- Inspected packages for damages or defects and recorded any issues found.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Packed boxes and stock using organizational guidelines.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Utilized handheld devices to track and update package status in real-time.
- Scanned and sorted incoming packages by destination and priority, maintaining accuracy.
- Participated in regular safety meetings and training sessions.
Education
High School Diploma -
Colony Park Academy
Beaumont, TX06-2012
Skills
- Mail processing
- Package delivery
- Postal regulations
- Mail sorting
- Equipment operation
- Damage inspection
- Record keeping
- Team collaboration
- Safety compliance
- Problem solving
- Inventory management
- Customer service
- Data entry
- Time management
- Problem-solving skills
- Mail delivery
- Mail sack handling
- Shipment preparation
- Loading and unloading
- Sorting equipment operation
- Staff development
- Confidentiality awareness
- Distribution services
- Machine operation
- Production goal setting
- Labeling packages
- Mail handling
- Handling and sorting mail
- Truck loading
- Retail sales
- Scan parcels
- Workplace safety
- Strong organization skills
- Service oriented
- Machinery troubleshooting
- Excellent communication
- Interpersonal communication
- Team building
- Multitasking Abilities
- Stress management
- Analytical skills
- Problem-solving
- Quality control
- Quick-learning
- Professionalism
- Reliability
- Time management abilities
- Analytical thinking
- Written communication
- Active listening
- Organizational skills
- Communication skills
Timeline
Mail Handler
USPS
11.2016 - Current
Security Officer
G4S Secure Solutions
07.2014 - 11.2016
Overnight Stocker
Walmart
03.2013 - 07.2014
Package Handler
FedEx Ground
08.2012 - 03.2013
High School Diploma -
Colony Park Academy