Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jovan Lopez

North Providence,RI

Summary

Highly effective management professional emphasizing innovation and creativity in solving complex problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Management professional versed in all aspects of operations management, from scheduling and finance to production and marketing. Possesses exceptional communication, organizational and presentation capabilities. Fluent in Spanish.

Overview

14
14
years of professional experience

Work History

Assistant Facilities Manager

West Bay Residential Services
Warwick, RI
12.2020 - Current
  • Led employee training sessions on workplace safety guidelines, reducing the number of incidents occurring within the facility.
  • Coordinated space planning efforts, optimizing layouts for maximum functionality and productivity within the facility.
  • Contributed to the development of facility policies and procedures, ensuring a consistent and cohesive approach to management.
  • Reduced operational costs by negotiating contracts with service providers and monitoring expenses to stay within budget.
  • Assisted in emergency response planning, developing procedures to handle various scenarios effectively and safely.
  • Ensured compliance with local building codes, regulations, and industry best practices throughout all aspects of facility management.
  • Managed a team of maintenance technicians, providing training and guidance to ensure optimal performance.
  • Established strong relationships with vendors, ensuring timely delivery of goods and services at competitive prices.
  • Maintained detailed records of all facility operations, including work orders, equipment logs, and regulatory documentation.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Reviewed and oversaw construction and renovation projects.

Service Manager

Peabody Properties Inc.
Tiverton, RI
01.2019 - 11.2020

Worked directly with Property Management, Senior Manager and Facilities department to brainstorm, discuss strategy and mitigate maintanance issues.

  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Complete unit turnovers
  • Coordinate vendor work when needed

Operations Manager

Expressions
02.2017 - 01.2019
  • Worked directly with management to achieve positive growth.
  • Managed numerous projects within a year.
  • Directed the work of numerous independent contractors.
  • Established and maintained vendor partnerships.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Developed and rolled out new policies.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Monitored security camera system day and night to protect lives and property.
  • Responded quickly and effectively to all security violations and duress alarms.

Assistant Site Manager

SBM Management
09.2015 - 09.2016
  • Manage 1.1 million square feet of office space and lab areas employing 50 employees.
  • Customer Relations
  • Follow up with customer concerning expections and concerns.
  • Conduct daily internal/joint audits.
  • Ensure public safety by providing weekly safety meetings
  • Manage a monthly budget 
  • create a weekly center staff work schedule and necessary support for Holidays.
  • Manage time cards, and assure employees are adhering to company policy.
  • Submit payroll
  • Hiring- conduct interviews, new hire paperwork and processing, and new hire orientation.
  • Disciplining and counseling employees.

Operations Director

Simon Property Group
07.2014 - 08.2015
  • Simon Property Group- Clinton Crossing Premium Outlets- Assisted with overseeing the daily operations of center staff and also contracted service providers.
  • Handled tenant relations of over 70 tenants at the center.
  • Conduct daily walk-through of the property to ensure assets are in good operating conditions.
  • Resolve any issues that may pose as a problem rapidly.
  • Co-manage construction activities, co-manage the work process of capital projects and ongoing and contractual service agreements and ensure work is being done in accordance to agreement.
  • Create a weekly center staff work schedule and necessary support for Holidays.
  • Ensure public safety by conducting monthly staff meetings and simulating evacuation drills.
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Create service agreements with outside vendors for contractual projects needed
  • Assist with budget preparations each year.
  • Maintain and manage operational expenses.
  • Oversaw a 250k roofing project.




Operations Supervisor

Simon Property Group
03.2012 - 07.2014
  • Simon Property Group- Wrentham Village Premium Outlets- Assisted with overseeing the daily operations of center staff and also contracted service providers 
  • Conduct daily walk-through of the property to ensure assets are in good operating conditions.
  • Resolve any issues that may present itself and pose as a problem rapidly.
  • Co-manage construction activities 
  • Co-managethe work process of capital projects and ongoing and contractual service agreements and ensure work is being done in accordance to agreement.
  • Create a weekly center staff work schedule and necessary support for Holidays.
  • Ensure public safety by conducting monthly staff meetings and simulating evacuation drills.
  • Conducted monthly safety staff meetings.


Site Manager

ABM
04.2010 - 03.2012
  • Oversaw the daily production of over 15 employees.
  • Weekly payroll and scheduling 
  • Conducted monthly safety staff meetings 
  • Ensured exceptional cleanliness and maintained the look, feel, and comfort of the center.
  • Reduced employee turnover by more than 50% with great leadership and with praise and recognition.





Education

First responder

EMT inc.
Providence, RI
2009

Real Estate

RI School of Realtors
Warwick, RI
2005

High School Diploma - Business Management

North Providence High School
North Providence, RI
1997

Skills

Have obtained through the years hands on knowledge of word and excel software Have the ability to read CAD drawings and schematics I also have some basic knowledge in HVAC

  • Excellent communication and organizational skills
  • Unsurpassed work ethic
  • Dependable
  • Natural leader
  • Fluent in Spanish
  • Superb time management skills
  • Sales background
  • Employee relations
  • Real estate licensed
  • EMT Certified

Languages

Spanish
Native or Bilingual

Timeline

Assistant Facilities Manager

West Bay Residential Services
12.2020 - Current

Service Manager

Peabody Properties Inc.
01.2019 - 11.2020

Operations Manager

Expressions
02.2017 - 01.2019

Assistant Site Manager

SBM Management
09.2015 - 09.2016

Operations Director

Simon Property Group
07.2014 - 08.2015

Operations Supervisor

Simon Property Group
03.2012 - 07.2014

Site Manager

ABM
04.2010 - 03.2012

First responder

EMT inc.

Real Estate

RI School of Realtors

High School Diploma - Business Management

North Providence High School
Jovan Lopez