Jovan Ralević
Information Systems Coordinator
Belgrade
Summary
Information systems professional with strong background in managing and optimizing IT infrastructures. Experienced in implementing and supporting complex systems, ensuring seamless operations and data integrity. Known for strategic problem-solving, effective team collaboration, and adaptability to evolving technological needs. Skilled in network administration, cybersecurity, and project management, consistently driving successful outcomes.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Information Systems Coordinator
S.P. Lasta A.D.
03.2022 - Current
- Coordinates the work of the information systems department with those responsible for computer networks across the company's business organizations to maintain the technical integrity of the network.
- Participates in defining monitoring procedures, provides guidelines for business processes, and other tasks related to the implementation and maintenance of the information system at the enterprise level.
- Monitors, controls, and analyzes input parameters for work processes covered by the integrated information system at both the organizational and enterprise levels, providing recommendations for improving process technology.
- Suggests improvements in work process technology within the information systems department and takes measures to ensure that tasks are performed efficiently while optimizing available resources.
- Defines the circulation of documentation from data entry to reports and prepares periodic reports based on process analysis.
- Provides expert opinions to the General Director and Head of Information Systems on existing software and proposes the introduction of new technologies within the scope of the Information Systems Department in coordination with the department head.
Mail and Parcel Delieverer
Deutsche Post
04.2018 - 06.2020
- Assisted in warehouse organization, streamlining the loading process for faster dispatch times.
- Developed strong working relationships with regular clients, fostering loyalty and repeat business through personalized service.
- Handled fragile items carefully, reducing instances of damage during transit and increasing client satisfaction levels.
- Conducted thorough vehicle inspections before each shift, identifying potential issues early to minimize downtime or delays.
Education
Economic Policy And Development -
Faculty of Economics - University of Belgrade
Belgrade 10.2020 - 12.2023
Bachelor of Informatics - Faculty of Computer Science
Megatrend University, Belgrade
Belgrade 09.2012 - 12.2019
Skills
IT asset management
IT procurement
IT budgeting
Hardware troubleshooting
Timeline
Information Systems Coordinator
S.P. Lasta A.D.
03.2022 - Current
Economic Policy And Development -
Faculty of Economics - University of Belgrade
10.2020 - 12.2023
Mail and Parcel Delieverer
Deutsche Post
04.2018 - 06.2020
Bachelor of Informatics - Faculty of Computer Science
Megatrend University, Belgrade
09.2012 - 12.2019
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