Cristian Guajardo
Information Systems Coordinator
San Antonio
Summary
Information systems professional with track record of enhancing operational efficiencies and driving technology solutions. Capable of leading diverse teams, managing projects, and adapting to shifting priorities. Skilled in IT infrastructure, network management, and cybersecurity, with strong focus on collaboration and delivering measurable results. Known for reliability, strategic thinking, and effective communication.
Overview
7
7
years of professional experience
1
1
Language
Work History
IT Information Systems Coordinator
DHL ECommerce
02.2023 - Current
- Perform security inspections to ensure safety of all technical operations to eliminate security risks by 20%, document findings, and recommend improvements to enhance system protection.
- Led a cross-functional team to enhance information security measures by integrating advanced encryption technologies and regular security audits, achieving compliance with industry standards and reducing data vulnerability incidents by 30%.
- Manage and upgraded company-site information systems, improving system uptime by 25% and reducing downtime incidents through proactive troubleshooting.
- Coordinate cross-departmental IT projects, streamlining workflows by 30% and troubleshooting technical issues to keep projects on track.
- Collaborate with vendors and third-party providers to troubleshoot issues and support IT infrastructure reducing down time by 20%.
Business Administrator
DHL Supply Chain
03.2018 - 02.2023
- Prepared and analyzed business reports to support strategic decision-making.
- Developed and implemented process improvements increased productivity by 20%.
- Facilitated project management activities, including planning, tracking, and reporting progress.
- Handled customer inquiries and resolved issues to maintain 100% client satisfaction from internal and external customer.
- Implemented new software tools to improve data management and reporting accuracy.
Education
Bachelor of Arts - Cyber Security
The University of Texas At San Antonio
San Antonio, TX 05.2001 -
Associate of Arts - Business Administration
San Antonio College
San Antonio, TX 05.2001 -
Skills
Cybersecurity management
Hardware troubleshooting
Business requirements analysis
Data management
IT risk management
Cybersecurity best practices
Operating systems
IT operations management
Incident Response
IT asset management
Timeline
IT Information Systems Coordinator
DHL ECommerce
02.2023 - Current
Business Administrator
DHL Supply Chain
03.2018 - 02.2023
Bachelor of Arts - Cyber Security
The University of Texas At San Antonio
05.2001 -
Associate of Arts - Business Administration
San Antonio College
05.2001 -
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