Jovan Spasic
Valjevska 10/4, Belgrade
Summary
Innovative Chief Product Officer known for high productivity and efficient task completion. Skilled in strategic product planning, market analysis, and cross-functional team leadership. Excel in communication, problem-solving, and adaptability to drive product success in competitive environments. Experience managing and coordinating multiple projects and activities, self-directing and making use of resources to meet deadlines with minimal supervision. Diligent, detail-oriented and reliable worker enthusiastic about gaining industry experience in order to grow and develop professional skills.
Overview
10
10
years of professional experience
Work History
Chief Product Officer (CPO)
Zero Tenacity
Belgrade
01.2024 - Current
- Executed company branding project by creating new name and logo in record time, exceeding industry expectations.
- Established partnerships with distribution centers in record time, resulting in discounts of 20-40% on parts and guaranteeing compliance with legal regulations.
- Conducted comprehensive market research to create seven product tiers with a total of 14 unique configurations (available in both black and white versions), completing the project within two weeks.
- Successfully spearheaded the website revamp project by hiring and managing a designer which led to a significant service cost reduction from €6,000 to €2,500. Skillfully coordinated resource gathering despite team challenges.
- Demonstrated outstanding abilities in project management and strategic planning, consistently accomplishing tasks before deadlines while handling multiple responsibilities with efficiency.
- Drove the successful execution of plans for product development and market entry, strengthening the company's competitive edge.
System Administrator Intern
Education Week
Bethesda
12.2019 - 04.2020
- Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
- Performed preventative maintenance and upgraded systems to improve network, system and data availability and integrity.
- Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools, and replacement parts.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Knowledge Advisor
Microcenter
Rockville
08.2016 - 05.2019
- Updated and reconfigured existing and new computers with current software and operating systems.
- Contacted manufacturers or vendors to resolve major hardware and software issues.
- Inspected and repaired program systems and components.
- Evaluated problematic issues carefully to develop fully-vetted opinions.
- Applied exceptional skills in communication and conflict-resolution to improve decision-making process.
- Managed quality control and maintained high level of customer satisfaction.
- Supported customers having data connectivity issues, assisting with troubleshooting steps and rebooting of hardware.
- Resolved service requests by individually troubleshooting and addressing user issues.
Cashier Team Lead
Chipotle
Chevy Chase
06.2014 - 06.2016
- Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
- Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Education
Certificate - Cisco Certified Network Associate (CCNA)
Cisco
San Jose, CA04-2025
Certificate - Front End Web Developer
ITAcademy
Novi Sad02-2025
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland - College Park
College Park, MD01-2024
Associate of Arts - Computer Science
Montgomery College
Rockville, MDMay.2020
Skills
- Strong leadership
- Strategic Planning and Alignment
- Data-driven decision-making
- Innovation management
- Sales Enablement
- Contract Negotiation
- Team Recruiting and Hiring
- Relationship Building
- Expert in computer hardware
- Works well under pressure
- Presentations and public speaking
- Excellent time management and problem solving
- Decision-Making
- Active Listening
- Task Prioritization
- Business Objective Analysis
Languages
Serbian
First Language
English
Proficient (C2)
C2
Croatian
Advanced (C1)
C1
Timeline
Chief Product Officer (CPO)
Zero Tenacity
01.2024 - Current
System Administrator Intern
Education Week
12.2019 - 04.2020
Knowledge Advisor
Microcenter
08.2016 - 05.2019
Cashier Team Lead
Chipotle
06.2014 - 06.2016
Certificate - Cisco Certified Network Associate (CCNA)
Cisco
Certificate - Front End Web Developer
ITAcademy
Bachelor of Science - Computer Networks And Cybersecurity
University of Maryland - College Park
Associate of Arts - Computer Science
Montgomery College
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