Summary
Overview
Work History
Education
Skills
Initial
Timeline
Generic

Jovan Thompson

Chicago,IL

Summary

Dynamic and results-oriented professional with extensive experience in customer service and kitchen operations, notably at Hilton and Giordano's Pizzeria. Excelled in guest relations and maintaining high cleanliness standards, demonstrating exceptional organizational skills and a positive attitude. Proven ability to enhance guest satisfaction and streamline operational efficiency.

Overview

4
4
years of professional experience

Work History

Dishwasher/ Receiving Clerk

Beatrix Market
Chicago, IL
03.2023 - 10.2024
  • Pick up food distribution order
  • Stock food deliveries in appropriate areas
  • Maintain clean work areas
  • Operated industrial dishwasher and maintain kitchen organization to ensure that the business operates smoothly

Pizza Crafter/Maintenance Supervisor

Giordano's Pizzeria
Chicago, IL
12.2020 - 03.2023
  • Operated Industrial Dishwasher Equipment
  • Pizza Crafter
  • Complete Food and Safety Courses
  • Maintained a clean and orderly lobby, kitchen and restroom areas

Guest Service Representative

Hilton
Chicago, IL
08.2022 - 02.2023
  • Customer Service Agent
  • Assisted with maintaining a clean and stocked sales floor
  • Provide one on one service with obtaining sizes and informing consumer about current promotions
  • Completed cashier duties

Education

High school or equivalent - College Preparatory

Morgan Park High School
Chicago, IL
06.2022

Skills

  • Industrial Dishwasher
  • Customer Service
  • Stock Agent
  • Kitchen station support
  • Supply Restocking
  • Check-in coordination
  • Guest Relations
  • Issue Resolution
  • Guest Orientation
  • Guest accommodations
  • Inventory cycle counting
  • Merchandise Stocking
  • Loss Prevention
  • Customer Assistance
  • Truck unloading
  • Positive Attitude
  • Cleaning procedures

Initial

J

Timeline

Dishwasher/ Receiving Clerk

Beatrix Market
03.2023 - 10.2024

Guest Service Representative

Hilton
08.2022 - 02.2023

Pizza Crafter/Maintenance Supervisor

Giordano's Pizzeria
12.2020 - 03.2023

High school or equivalent - College Preparatory

Morgan Park High School
Jovan Thompson