JoVana Fairley
Hinesville,GA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Secretary
LIBERTY COUNTY SCHOOLS
08.2018 - Current
- Communicated and collaborated well with educators from various grade levels
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Screened visitors and issued badges to maintain safety and security.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Foreman/Foreman/Night Shift Manager
ARMY AIRFORCE EXCHANGE SERVICES
10.2015 - 07.2018
- Served types of customer needs and resolved problems to satisfaction
- Produced nightly audit reports and updates to maintain accurate business records
- Kept facilities secure and workers safe with proactive premises monitoring
- Reviewed register count and bank deposits for proper amounts of currency
- Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences
- Cross-trained in every store role to maximize operational knowledge
- Reduced labor costs by assessing and improving staff training, developing engagement programs and improving processes.
Education
Associate of Applied Science - Business Administration And Management
Savannah Technical College
Savannah, GA12.2024
Skills
- Microsoft Programs - Proficient
- Computer Skills
- Relationship Building
- Word features, functions, and
- Problem-Solving
- Crew Scheduling
- Project Leadership
- Multitasking and Prioritization
- Multi-Project Coordination
- Decision Making
- Supply Restocking
- Office Administration
- Supply Ordering
- Payroll Administration
- Calendar Management
- Customer Service
- Keyboarding Skills
- Multi-Line Phone Systems
Timeline
Secretary
LIBERTY COUNTY SCHOOLS
08.2018 - Current
Foreman/Foreman/Night Shift Manager
ARMY AIRFORCE EXCHANGE SERVICES
10.2015 - 07.2018
Associate of Applied Science - Business Administration And Management
Savannah Technical College
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