Jovana Lazarevski
Des Plaines,IL
Summary
Detail-oriented candidate seeking Master’s in Laboratory Management. Co-founded a woodworking start-up and served as Operations Manager, executing defined processes. Hospitality experience encompasses roles as server, bartender, and cook, focusing on accuracy, speed, and service quality. Proven ability to organize tasks and coordinate responsibilities to enhance customer satisfaction.
Overview
4
4
Languages
1
1
Certification
5
5
years of post-secondary education
9
9
years of professional experience
Work History
Operations Manager
Express Grill Inc.
Chicago, IL
01.2018 - Current
- Resolved customer concerns and streamlined workflow, enhancing overall service quality.
- Tracked and analyzed flavor sales data monthly, optimizing inventory management.
- Managed procurement of weekly supplies for Italian ice production.
- Created unique flavors weekly during summer months, attracting customer interest. each week in the summer months.
Server/Bartender/Cook
Village View Pub
Twin Lakes, WI
05.2026 - Current
- Took and fulfilled customer orders while bartending, improving guest experience and service flow.
- Served food and drinks to guests at Village View Pub, achieving high customer satisfaction and prompt service.
- Cleaned and organized bar area for next shift, ensuring a welcoming environment and preparedness for service.
- Processed cash, card, and tab payments accurately.
Part-time House Manager
Kim Residence
Highland Park, Illinois
02.2025 - 05.2026
- Managed daily household operations at Kim Residence with discretion and professionalism.
- Managed errand pickups and deliveries while addressing other daily needs at Kim Residence, contributing to a well-organized household.
- Coordinated logistics for errand pickups and deliveries, ensuring seamless daily operations at Kim Residence. and deliveries, ensuring smooth daily operations at Kim Residence.
- Monitored household supplies and arranged timely restocking, maintaining well-supplied environment at Kim Residence.
- Prepared nutritious snacks and assisted with mathematics tutoring to support three children in achieving academic readiness and timely arrivals at after school activities.
Co-founder
Midwest Woodworks LLC
Chicago, IL
10.2024 - 05.2026
- Transformed escape room through innovative use of wood, paint, and epoxy techniques.
- Created unique woodworking products for online catalog, enhancing product offerings and attracting new customers.
- Applied epoxy resin to enhance aesthetic appeal and durability of wooden products, improving overall product quality.
- Developed website and executed social media marketing strategy, increasing online visibility and customer engagement.
Head Lifeguard/Assistant Manager
Glenview Park District
Glenview, IL
10.2017 - 01.2021
- Conducted training sessions for lifeguards, enhancing skills and reinforcing safety awareness.
- Supervised and organized lifeguard rotations, ensuring optimal coverage and adherence to safety standards.
- Model attentive lifeguard behavior to ensure safety and vigilance.
- Managed front desk operations, assisting patrons to improve customer experience and satisfaction.
Education
Bachelor of Science - Business Management
DePaul University
Chicago, IL 09.2021 - 06.2026
Some College (No Degree) - Finance With Concentration in Data Analytics
University Of South Carolina
Columbia, SCSkills
- Operational efficiency
- Sales forecasting
- Supply chain management
- Time management
- Team collaboration
- Microsoft proficient
Languages
English
Native/ Bilingual
Macedonian
Native/ Bilingual
Serbian
Professional
Spanish
Limited
Certification
- Adult/Pediatric CPR and First Aid Certification (April 2026)
Timeline
Server/Bartender/Cook
Village View Pub
05.2026 - Current
Part-time House Manager
Kim Residence
02.2025 - 05.2026
Co-founder
Midwest Woodworks LLC
10.2024 - 05.2026
Bachelor of Science - Business Management
DePaul University
09.2021 - 06.2026
Operations Manager
Express Grill Inc.
01.2018 - Current
Head Lifeguard/Assistant Manager
Glenview Park District
10.2017 - 01.2021
Some College (No Degree) - Finance With Concentration in Data Analytics
University Of South Carolina