Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Home Health Aide
Right At Home
04.2022 - Current
Maintained clean and well-organized environment for client happiness and safety
Assisted clients with bathing, dressing and incontinence care
Helped clients stay happy and healthy by providing mental and emotional support
Improved patient outlook and daily living through compassionate care
Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship
Helped client with medication self-administration
Followed HIPAA regulations to maintain confidentiality of sensitive patient information
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits
Receptionist
Victory KJ Transportation LLC
01.2021 - 08.2024
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Corresponded with clients through email, telephone, or postal mail.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Scheduled, coordinated and confirmed appointments and meetings.
Collected fees, and payments.
Teacher's Assistant
Creative World School
12.2021 - 08.2022
Assisted teachers with instruction and provided clerical support for diverse needs
Organized student performance and enrichment activities to facilitate learning
Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers
Supervised children and participated with children in activities
Assisted teachers with lesson preparation and curriculum implementation
Provided individualized and small group support to reinforce classroom topics and promote student learning
NEMT Driver
ISSA Transport LLC
08.2020 - 12.2021
Monitored traffic conditions and applied defensive strategies to avoid accidents
Picked up clients from specific locations to transport and drop off at destinations
Determined most expedient trip by mapping out driving routes ahead of time
Inspected vehicles for cleanliness and checked gas and oil levels prior to departure
Performed pre-trip inspection checks and reported problems to supervisor
Documented daily mileage, gas and other data
Home Health Aide
Always Best Care Senior Services
12.2019 - 01.2021
Assisted patients by providing personal services, such as, bathing, dressing, and grooming
Monitored patient condition by observing physical and mental condition, intake and output, and exercise
Maintained clean and well-organized environment for client happiness and safety
Helped clients stay happy and healthy by providing mental and emotional support
Helped client with medication self-administration
Resident Care Aide And Med Tech
Angel's Senior Living
03.2015 - 12.2019
Organized games and other activities to engage clients and offer mental stimulation
Requested and restocked supplies in tub rooms, linen storage and resident personal areas
Helped residents maintain neat, orderly and comfortable room by making beds and assisting with cleaning and organization
Record patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions
Maintain safe, secure, and healthy patient environment by following physician standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards
Administer prescribed medication to patients and maintains related medical records under supervision of Nurse
Documents reasons prescribed drugs are not administered
Resident Care Aide
Forest Glen Lodge Assisted Living
03.2015 - 06.2017
Recorded patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions
Supported patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
Maintained a safe, secure, and healthy patient environment by following Doctors' standards and procedures; maintained security precautions; followed prescribed dietary requirements and nutrition standards
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
Mental Health Technician
Institute For Community Living
02.2013 - 02.2015
Provided excellent service to patients through personable communication
Bathed, fed and dressed patients based on individual abilities
Tracked client movement on and off unit by documenting times and destinations
Engaged clients in therapeutic groups to promote coping skills, education and life skills
Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response
Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff
Aided patients in performing activities of daily living
Home Health Aide
Citi Health Home Care
02.2012 - 02.2013
Assisted patients by providing personal services, such as, bathing, dressing, and grooming
Monitored patient condition by observing physical and mental condition, intake and output, and exercise
Helped clients stay happy and healthy by providing mental and emotional support
Assisted with client personal care needs to foster independence and well-being
Developed strong and trusting rapport with patients to facilitate smooth, quality care
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files
Recognized emergency situations and implemented appropriate procedures
Teacher's Assistant
Amboy Street Daycare
07.2009 - 01.2012
Supervised children between the ages 2 to 6 years old
Monitored students in class, hallways and cafeteria to enforce school rules
Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation
Organized student performance and enrichment activities to facilitate learning
Supervised children and participated with children in activities
Provided individualized and small group support to reinforce classroom topics and promote student learning
Helped students master learning concepts through one-on-one and small group tutoring
Contributed to positive, educational setting by delivering gentle discipline and promoting student success