Jovana Rivera
Saint Cloud,FL
Summary
Results-oriented individual with a strong background in patient care and educational support. Known for effective communication and meticulous attention to detail. Ready to leverage skills in HIPAA compliance and customer service to enhance patient care processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Paraprofessional
Kelly Educational Services
Kissimmee, FL
04.2024 - Current
- Supported teachers in daily classroom activities, fostering positive learning environments.
- Assisted in implementing individualized education plans for diverse student needs.
- Collaborated with educators to develop engaging lesson materials and instructional strategies.
- Monitored student progress, providing feedback to enhance academic performance and behavior.
Patient Care Coordinator
Sports Care Physical Therapy
Bayonne, NJ
01.2023 - 01.2024
- Managed patient check-in processes, ensuring accurate data capture and compliance with healthcare regulations.
- Verified insurance information, facilitating prompt billing and reducing claim denials.
- Assisted patients in completing necessary forms, enhancing overall registration experience and satisfaction.
- Coordinated with medical staff to streamline appointment scheduling, improving workflow efficiency.
Hemodialysis Technician
DCI Inc.
New Brunswick, NJ
10.2022 - 11.2023
- Operated dialysis machines to administer treatments safely and efficiently.
- Monitored patient vital signs and reported abnormalities to healthcare team promptly.
- Prepared and maintained dialysis equipment, ensuring compliance with safety protocols.
- Educated patients on treatment processes, fostering understanding and adherence.
Medical Coding and Billing
Jersey City Medical Center
Jersey City, NJ
06.2012 - 05.2020
- Ensured accuracy of medical codes for billing and reimbursement processes.
- Reviewed and corrected discrepancies in patient records to maintain compliance.
- Analyzed billing data trends to identify areas for improvement in revenue cycle management.
- Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments.
Education
High School Diploma -
Bayonne High School
Bayonne, NJSkills
- HIPAA compliance
- Customer service
- Insurance verification
- Great Interpersonal Skills
- Collaborative work
Certification
- CHT - Certified Hemodialysis Technologist
Languages
Spanish
Native or Bilingual
Timeline
Paraprofessional
Kelly Educational Services
04.2024 - Current
Patient Care Coordinator
Sports Care Physical Therapy
01.2023 - 01.2024
Hemodialysis Technician
DCI Inc.
10.2022 - 11.2023
Medical Coding and Billing
Jersey City Medical Center
06.2012 - 05.2020
High School Diploma -
Bayonne High School