Jovanie McIntyre
Lauderdale Lakes,FL
Summary
Strategic sales professional with a history of enhancing client engagement, resulting in increased loyalty and referrals. Skilled in crafting detailed sales reports that leverage data analysis for informed strategic adjustments. Committed to providing high-quality customer experiences and continuously refining service delivery. Prepared to bring this expertise to a new role, driving sales success and client satisfaction.
Overview
2
2
years of professional experience
Work History
Sales Representatives
LP Luxury Vacations
Fort Lauderdale, US, United States
11.2024 - Current
- Developed and maintained strong relationships with clients, resulting in a 25% increase in repeat business and referrals.
- Prepared detailed sales reports and forecasts for management, using data analysis to inform decision-making and strategy adjustments.
- Prepared detailed sales reports and forecasts for management, using data analysis to inform decision-making and strategy adjustments.
Customer Service Agent
Amazon
Miami, Florida
12.2023 - Current
- Respond promptly and professionally to customer inquiries via phone, email, and chat, ensuring all issues are resolved in a timely manner
Security Officer Supervisor
Frontline Security
Pembroke Pines, Florida
03.2024 - 12.2024
- Oversaw the implementation of security protocols and procedures to ensure the safety and security of a large commercial complex. Conducted investigations into security breaches or incidents, prepared detailed reports, and implemented corrective actions to prevent future occurrences
Education
High School Diploma - undefined
Piper High School
Sunrise, United States01.2024
Skills
- Presentation Skills
- Client Relationship Management
- Problem solving
- Attention To Detail
Interests
Providing exceptional customer service, Understanding and addressing customer needs and preferences, Implementing feedback to improve service processes, Engaging in continuous learning and professional development
Timeline
Sales Representatives
LP Luxury Vacations
11.2024 - Current
Security Officer Supervisor
Frontline Security
03.2024 - 12.2024
Customer Service Agent
Amazon
12.2023 - Current
High School Diploma - undefined
Piper High School